Add user groups in Apple Business

Overview

You can create a group of users in Apple Business. These are known as user groups and there are two types, Smart User Groups and User Groups. These two types of groups can be assigned to plans or to a Blueprint and can help you automate manual and repetitive tasks.

Note: Users can be a member of more than one Smart User Group and User Group.

Smart User Groups

Smart User Groups are created using rules based on specific user attributes, such as:

Organizational unit
Role

For example, when you import users from Google Workspace, Microsoft Entra ID, or your identity provider (IdP), a Smart User Group can be updated automatically based on the organizational unit or role from those users.

User Groups

User Groups are created manually and you select which users to add. For example, you can create a User Group for a cross-functional team made up of users from different departments.

Create a new Smart User Group

In Apple Business, sign in with a user whose role has permissions to create, edit, and delete user groups.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose People > Groups.
Select Add , then enter the following information:
- Group name
- Group description (Optional)
- Group contact email address (Optional)
- Group contact email domain (Required if an email address is added)
Select Next.
Select Smart User Group, then choose one of the following:
- Organizational unit
- Role
Choose the organizational units or roles for the smart user group, then select Done.
Select Create Group.

Create a new User Group

In Apple Business, sign in with a user whose role has permissions to create, edit, and delete user groups.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose People > Groups.
Select Add , then enter the following information:
- Group name
- Group description (Optional)
- Group contact email address (Optional)
- Group contact email domain (Required if an email address is added)
Select Next.
Select User Group, then search for and select the users you want to add to the user group.
Select Create Group.

Edit group details

In Apple Business, sign in with a user whose role has permissions to create, edit, and delete user groups.
To view roles and permissions, see Intro to roles and permissions.
In your browser, choose People > Groups.
If necessary, search for the group in the search field. See How to search.
Select Edit Details , then choose what you want to edit.
Select Save.

Helpful?

Apple Business User Guide