Apple Business User Guide
- Welcome
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- Intro to Configurations
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- AirDrop configuration
- AirPlay configuration
- AirPrint configuration
- App Access configuration
- Apple Intelligence & Siri configuration
- Application Layer Firewall configuration
- Certificate configuration
- Content Caching configuration
- Custom configuration
- Data Management configuration
- Energy Saver configuration
- FileVault configuration
- Gatekeeper configuration
- iCloud configuration
- Lock Screen configuration
- Password and Screen Unlock configuration
- Software Update configuration
- VPN configuration
- Web Clip configuration
- Web Filter configuration
- Wi-Fi configuration
- Edit a configuration
- Apply Blueprints
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- Glossary
- Document revision history
- Copyright and trademarks
Assign a device that was serviced or replaced in Apple Business
Service a device
If you aren’t using a plan with AppleCare+ for Business, you can still service or replace an iPhone, iPad, Mac, or Apple Vision Pro. You need to unassign any devices from their device management service in Apple Business before they’re subject to AppleCare service.
When the device returns from servicing, you can reassign it to the same device management service.
Replace a device
If you replace an iPhone, iPad, Mac, or Apple Vision Pro currently enrolled in Apple Business through an Apple Authorized Service Provider, the replacement device is usually also available for enrollment. You can manually assign the device to a device management service using your order number. To find replacement devices, search for order numbers that begin with the letter R.
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