
Add mobile device management (MDM) servers in Apple School Manager
In Apple School Manager, you must create at least one mobile device management (MDM) server before you can begin assigning devices. Before you create your server, review the certificate, security and naming information below.
MDM server security
Every server you create must be known to Apple and must be securely authorised using a two-step verification process. The verification process involves creating and installing a server token on your MDM server. The certificate encrypts the Apple School Manager token. For information about how to transfer the token, see your MDM vendor’s documentation.
MDM server names
When you name each server, you do not need to use the fully qualified domain name. For example, you can choose a name based on a specific building, location, room or job function (but you cannot use the same name for multiple servers). You also cannot use the following names for your MDM servers:
Unassigned
Reassigned
MDM server certificates
Before you add an MDM server, get the public key certificate file (ending in .pem or .der) from your MDM vendor for each server you want to add. See the MDM vendor’s documentation for information about getting the server’s public key certificate.
Server tokens expire after one year and must be replaced. Depending on the MDM vendor, you may or may not get a warning that a token is going to expire. Well before a token is about to expire, sign in to Apple School Manager, generate and download a new token for the MDM server and transfer that token to the MDM server for immediate installation. See your MDM vendor’s documentation for information about how to transfer the token.
Add mobile device management (MDM) servers
In Apple School Manager
, sign in with an account that has the role of Administrator, Site Manager or Device Enrolment Manager.
Click Settings at the bottom of the sidebar, then click Device Management Settings
below Organisation Settings.
Click
, then enter a unique name for the server.
If you do not want this MDM server to have the ability to release devices, see Release devices.
Upload the public key certificate file, then click Save.
Click
, then click Download Server Token.
You must now upload the server token to a specific MDM solution. Consult your MDM vendor’s documentation to complete this step.
Repeat steps one to five for any other MDM servers you want to add.