Table of Contents

• Welcome
• Overview
  • What is Apple School Manager?
  • Before you enrol
    • Programme requirements
    • Device eligibility
  • Enrol in Apple School Manager
  • Updated terms and conditions
  • Keyboard shortcuts
• Get support
• How to search
• View activity
• Edit organisation settings
• Manage domains
  • Link to new domains
  • Verify existing domains
  • About domain conflicts
  • Disconnect federation from a domain
• Link to data sources
  • Use SCIM to import Microsoft Azure AD user accounts
    • Review SCIM requirements
    • How the Person ID is used
    • Import users with SCIM
    • Resolve SCIM user account conflicts
    • Delete Azure AD accounts
    • View SCIM activity
    • Manage existing SCIM tokens
    • Disconnect the SCIM connection
    • Troubleshooting the SCIM connection
  • Link to a Student Information System (SIS)
    • Integrate your SIS
    • View and edit SIS information
  • Use SFTP to import user accounts
    • Import accounts
    • Edit SFTP sign-in information
    • About CSV templates
      • Template information for importing records
      • Best practices for merging data
      • Students template
      • Staff template
      • Courses template
      • Classes template
      • Rosters template
      • Locations template
      • MDM information template
• Integrate using federated authentication
  • Introduction to federated authentication
  • Turn on and test federated authentication
  • Resolve Apple ID conflicts
  • View username conflicts
  • Change a user’s domain information
  • Transferring Apple services when federating
• Use Managed Apple IDs
  • What are Managed Apple IDs?
  • Create Managed Apple IDs
  • Edit Managed Apple ID formats
• Configure locations
• Assign roles
  • Role management
  • Role privileges
  • Assign roles
• Work with user accounts
  • Introduction to user accounts
  • User account status
  • Inspect a user account
  • Manage student progress
  • Add accounts
    • Add administrators
    • Add managers
    • Add a user account
  • Manage existing users
    • Edit account information
    • Deactivate user accounts
    • Reactivate user accounts
    • Delete user accounts
• Assign and reset passwords
  • About temporary passwords
  • Password policy scenarios
  • Set password policies
  • Create a new sign-in
  • Reset passwords
• Use Shared iPad
  • Sign in on Shared iPad
  • Create Shared iPad passcodes
  • Reset a Shared iPad passcode
  • Sign out of devices
• Verification codes and phone numbers
  • About verification codes
  • Send verification codes
  • Add verification phone numbers
  • Reset a verification phone number
• Manually create a class
• Manage devices
  • Introduction to device management
  • Manage device suppliers
  • View reseller and network provider device order messages
  • Manage mobile device management (MDM) servers
    • Add MDM servers
    • Set a default MDM server for device types
    • Edit MDM servers
    • Delete MDM servers
  • Manage device assignments
    • View device information
    • Assign devices added from Apple Configurator
    • Assign, reassign or unassign devices
    • Assign a device that was serviced or replaced
    • Review device assignments
    • Release devices
• Buy content
  • How to buy content
  • Add Content Managers to locations
  • Add payment information
  • Plan for content distribution
  • Learn about custom apps
  • Select and buy content
  • Download a content token
  • Acquire productivity and creativity apps
  • Buy required content for initial deployment
  • Plan for migration to Apps and Books
  • View purchase history
  • Invite VPP purchasers
  • Transfer licences
• Read log files
  • What are log files?
  • Log errors
  • Read a log file
• Export Skyward data
• Document revision history