Manage existing users in Apple Business
Overview
You can manage existing users in Apple Business, such as editing their account information to change the user’s name. Depending on your role, you can do such things as reset a user’s Managed Apple Account password and send them a new temporary password so they can sign in. You can also deactivate, reactivate, or delete users.
To view which accounts can be deactivated, reactivated, or deleted, see User status.
Important: Users invited with their unmanaged Apple Accounts can’t be managed in the same way users with Managed Apple Accounts can.
How do I deactivate user accounts?
You can deactivate user accounts so that the selected users are unable to use their Managed Apple Account to sign in. If a manually created user account is in a deactivated state for more than 30 days, it’s automatically deleted.
How do I reactivate user accounts?
You can reactivate user accounts so that the selected users are able to use their Managed Apple Account again.
How do I delete user accounts?
You can delete manually created user accounts; however, active accounts first need to be deactivated. If a user never signed in using their Managed Apple Account, then the account is inactive and can be deleted.
See Delete a single deactivated user and Delete multiple deactivated users.
Edit user information
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
If necessary, search for the user in the search field. See How to search.
Select the user from the list.
Select Edit
, then choose what you want to edit.Select Save.
Deactivate a single user
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
If necessary, search for the user in the search field. See How to search.
Select the user from the list, select More
, then select Deactivate Account 
.A new activity is created.
Choose one of the following:
Stop the activity.
View the activity.
Select Close.
Wait for the activity to complete, then select Done.
Deactivate multiple users
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
If necessary, search for the users in the search field. See How to search.
Select the users from the list.
Select Change next to Change Account Status.
Choose Deactivate from the pop-up menu, then select Continue.
A new activity is created.
Choose one of the following:
Stop the activity.
View the activity.
Select Close.
Wait for the activity to complete, then select Done.
Reactivate a single user
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
If necessary, search for the user in the search field. See How to search.
Select the user from the list, select More
, then select Reactivate User 
.A new activity is created.
Choose one of the following:
Stop the activity.
View the activity.
Select Close.
Wait for the activity to complete, then select Done.
Reactivate multiple users
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
If necessary, search for the users in the search field. See How to search.
Select the users from the list.
Select Change next to Change Account Status.
Choose Reactivate from the pop-up menu, then select Continue.
A new activity is created.
Choose one of the following:
Stop the activity.
View the activity.
Select Close.
Wait for the activity to complete, then select Done.
Delete a single deactivated user
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
If necessary, search for the user in the search field. See How to search.
Select the user from the list, select More
, then select Delete 
.A new activity is created.
Choose one of the following:
Stop the activity.
View the activity.
Select Close.
Wait for the activity to complete, then select Done.
Delete multiple deactivated users
In Apple Business, sign in with a user whose role has permissions to create, edit, and delete Managed Apple Accounts.
To view roles and permissions, see Intro to roles and permissions.
If necessary, search for the users in the search field. See How to search.
Select the users from the list.
Select Change next to Change Account Status.
Choose Delete from the pop-up menu, then select Continue.
A new activity is created.
Choose one of the following:
Stop the activity.
View the activity.
Select Close.
Wait for the activity to complete, then select Done.