iPhone Support
Update your iPhone
Make sure you update iOS, so you have the latest features and security updates.
Service and Repair
My Support
Get warranty information, check your coverage status or look up an existing repair.
Service options
Find out about your service options, get an estimate for a battery service or screen repair and more.
Start a repair
Tell us what’s going on with your iPhone and we’ll find the right support options for you.
Get help for your iPhone
Back up your data
Back up your iPhone with iCloud or your computer in case your device is ever replaced, lost or damaged.
Transfer data to a new iPhone with Quick Start
With Quick Start, you can set up your new iPhone automatically using your previous device.
Use eSIM on iPhone
Stored digitally in your iPhone, an eSIM is like a physical SIM without the card. See how to set up a new eSIM or transfer one from your previous iPhone.
If your iPhone won’t turn on or is frozen
Find out what to do if your iPhone has a frozen screen, doesn’t respond when you touch it or becomes stuck when you turn it on.
iPhone User Guide
Find out about all of the features, apps and settings of your iPhone
Accidents happen.
AppleCare+ covers them.
Get unlimited repairs for accidental damage protection, 24/7 priority access to Apple experts, and more. You also have the option to get theft and loss coverage.
Join us to discover the best of iPhone
Explore the latest features and more in free sessions at your Apple Store.
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Support app
Get personalised access to solutions for your Apple products.