Manage device suppliers in Apple School Manager
You can have your devices added to Apple School Manager at the time of purchase. To do so, you must:
Enter an Apple Customer Number if you are purchasing from Apple.
Share your Organisation ID.
Enter the Reseller Number for the Apple Authorised Reseller or mobile network provider you purchase from.
Your Organisation ID
An Organisation ID is your unique identifier in Apple School Manager. When you give a participating Apple Authorised Reseller or mobile network provider your Organisation ID (and you add that reseller’s Reseller Number to your account profile), you authorise that reseller to submit devices you purchased through them to Apple so their serial numbers appear in Apple School Manager. The Organisation ID can also be used with app developers so they can distribute Custom Apps specific to your organisation.
Apple Customer Numbers
The Apple Customer Number is the account number (or numbers) assigned to your organisation by Apple, used to purchase Apple hardware or software. It is required in order to verify your organisation’s eligibility for certain programmes. If you do not know the numbers, contact your purchasing agent, finance department or Apple account team. This number is not the same as your GSX account number.
Reseller Numbers
A Reseller Number is a unique identifier for each Apple Authorised Reseller or mobile network provider who participates in Apple School Manager. When you add a participating Apple Authorised Reseller’s or network provider’s Reseller Number to your account profile (and you give that reseller your Organisation ID), you authorise that reseller to submit devices you purchased through them to Apple so their serial numbers appear in Apple School Manager.
If you do not know the Reseller Number of your participating Apple Authorised Reseller or mobile network provider, contact them for assistance.
There are two ways you can add Reseller Numbers:
the first time you select Devices in the sidebar
In Preferences > MDM Server Assignment
After the Organisation ID and Reseller Numbers are exchanged and verified, you can arrange with your participating Apple Authorised Reseller or mobile network provider to have them submit your orders through their portal to Apple (it will not happen automatically).
Find your Organisation ID
After your organisation is approved for Apple School Manager, you can find your Organisation ID. If you purchase devices from an Apple Authorised Reseller or mobile network provider, you must provide your Organisation ID to them.
In Apple School Manager
, sign in as a user that has the role of Administrator.Tap your name at the bottom of the sidebar, tap Preferences
, then tap Enrolment Information.Locate your Organisation ID.
Add an Apple Customer Number or a Reseller Number in the sidebar
You can add the Reseller Number of your participating Apple Authorised Reseller or mobile network provider to your customer numbers list the first time you select the Device tab in the sidebar.
In Apple School Manager
, sign in as a user that has the role of Administrator.Tap Devices
in the sidebar, enter the Apple Customer Number or Reseller Number, then tap Add.You can add more than one Apple Customer Number or Reseller Number.
Note: When entering your Apple Customer Numbers, omit any leading zeros.
Add an Apple Customer Number or a Reseller Number in Preferences
You can add the Reseller Number of your participating Apple Authorised Reseller or mobile network provider to your customer numbers list in Apple School Manager Preferences.
In Apple School Manager
, sign in as a user that has the role of Administrator.Tap your name at the bottom of the sidebar, tap Preferences
, then tap Device Management 
.Tap Edit next to Customer Numbers, enter your Apple Customer Numbers or Reseller Numbers, then tap Done.
If the Add button is missing or dimmed, this information may have already been saved.
Note: When entering your Apple Customer Numbers, omit any leading zeros.