Reset your Beats earphones

If you have sound, Bluetooth or charging issues with your earphones, you may want to reset them.


Reset Beats Flex

  1. Hold down both the power button and volume down button for 15 seconds.
    diagram with call-out lines to volume down and power buttons
  2. When the LED indicator light flashes, release the buttons. Your earphones have been reset and are now ready to be set up with your devices again.


Reset Beats Studio Buds


Reset BeatsX

  1. Hold down both the power button and volume down button for 10 seconds.
    Beats X power button and volume down button
  2. When the LED indicator light flashes, release the buttons. Your earphones have been reset and are now ready to be set up with your devices again.


Reset Powerbeats

  1. Hold down both the power button and volume down button for 10 seconds.
    diagram showing Powerbeats headphones power and volume down buttons
  2. When the LED indicator light flashes, release the buttons. Your earphones have been reset and are now ready to be set up with your devices again.


Reset Powerbeats2

  1. Connect your Powerbeats2 Wireless to a power source.
  2. Hold down both the power/connect button and the volume down button for 10 seconds, then release.
    Powerbeats 2 power button and volume down button


Reset Powerbeats3

  1. Hold down both the power button and volume down button for 10 seconds.
    Powerbeats 3 power button and volume down button
  2. When the LED indicator light flashes, release the buttons. Your earphones have been reset and are now ready to be set up with your devices again.


Reset Powerbeats Pro

  1. Place both earbuds in the case. Leave the case open.
  2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
    Powerbeats Pro indicator light
  3. Release the system button.

The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device or other device again.


Other things you can try

Still having issues with your earphones? Try these things next:

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