Manage phone calls in FaceTime on Mac
When you make or receive a phone call in FaceTime, you can manage the call in various ways, such as transferring a call to your iPhone or using call waiting. (See FaceTime phone call requirements.)
Note: Phone calls you make and receive on your Mac use mobile network minutes — mobile network charges may apply.
While you’re on a phone call in the FaceTime app on your Mac, there are a few additional ways to manage the call:
Switch to a FaceTime video call: Click Video in the notification (or use the Touch Bar).
Switch to an RTT call: Click RTT in the notification.
Note: When you switch a phone call to an RTT call, the microphone remains active — click the Mute button (or use the Touch Bar) to turn off audio for the call.
Use call waiting: If you’re on a call and a new phone call notification appears, click Hold & Accept. Click to switch between calls.
Start a conference call when you have another call on hold: When you’re on a phone call and have another phone call on hold, click Merge.
Transfer the call to your iPhone: When your Mac is near your iPhone, tap the Handoff icon that appears in the bottom-left corner of the Lock screen of your iPhone.
Depending on how you set up Wi-Fi Calling, a green bar that says “Touch to return to call” might appear at the top of the screen on your iPhone when you unlock it. See the Apple Support article System requirements for Continuity on Mac, iPhone, iPad, iPod touch and Apple Watch.
Control the volume: Mute or change the volume for the call.
Tip: If you’re on a call and need to respond to prompts in an automated phone system, click the phone call notification in the top-right corner of your screen and use the numbers on your keyboard to respond.