Sign users out of devices with Apple Business Manager
When a user’s device should no longer be managed by Apple Business Manager but you do not want to erase it, you can sign a user out of the device.
When you sign out a user:
the device is unenrolled from the assigned MDM server
the Managed Apple ID is removed from the device
all settings are removed from the device
any Managed Apps may be removed from the device
any files created with a Managed App may be removed from the device
For user-enrolled devices, all personal apps and settings remain.
Remotely sign a user out of an organisation-owned device
Administrators can remotely sign a user out of any device that they would like removed from device management.
In Apple Business Manager
, sign in as a user that has the role of Administrator.Tap Devices
in the sidebar, search for a device in the search field, then select the device from the list. See How to search.After you have searched for the device, select it from the list, then tap the Sign Out button
.Carefully read the dialogue, then tap Confirm.
Tell users how to sign out of a personal device
Users can also directly sign out of personally owned devices that were added using User Enrolment.
They go to Settings on an iPhone or iPad.
They then select the section that displays your organisation name and their Managed Apple ID.
Have them scroll to the bottom of the page, then select Sign Out.