iPhone Repair and Service

  

Genuine parts

Genuine Apple parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

Screen repair

You can get your cracked iPhone screen replaced at an Apple Store or one of our Apple Authorized Service Providers.

All of these locations use genuine Apple parts and precision equipment to ensure that your screen works like new after it's repaired. Some locations offer same-day service. 

Make an appointment or request service
See screen repair pricing

Battery replacement

You can get your iPhone battery replaced at an Apple Store or an Apple Authorized Service Provider. Our authorized locations use genuine Apple parts.

If your battery has an issue that's covered by the Apple Limited Warranty, AppleCare+, or consumer law, we'll service your iPhone at no additional cost. 

Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee.

If you have AppleCare+, it covers your iPhone for no additional charge if your product's battery holds less than 80 percent of its original capacity. We might need to test your product to find the cause of your battery issue.

Make an appointment or request service
See battery replacement pricing

Other iPhone repairs

Do you need a repair for other issues like the Home button, liquid damage, or an accessory?

  • If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
  • If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee, as shown below.
  • If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair, up to the out-of-warranty fee below. These out-of-warranty prices are for repairs made by Apple. Apple Authorized Service Providers may set their own fees.

Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number.

Other iPhone repair costs in Canada

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

iPhone 12 Other damage (out of warranty)
iPhone 12 Pro $ 719
iPhone 12 $ 599
iPhone 11 Other damage (out of warranty)
iPhone 11 Pro Max $ 779
iPhone 11 Pro $ 719
iPhone 11 $ 519
iPhone X Other damage (out of warranty)
iPhone XS Max $ 779
iPhone XS $ 719
iPhone X $ 719
iPhone XR $ 519
iPhone 8 Other damage (out of warranty)
iPhone 8 Plus $ 519
iPhone 8 $ 449
iPhone 7 Other damage (out of warranty)
iPhone 7 Plus $ 449
iPhone 7 $ 405
iPhone 6 Other damage (out of warranty)
iPhone 6s Plus $ 429
iPhone 6s $ 389
iPhone 6 Plus $ 429
iPhone 6 $ 389
iPhone SE Other damage (out of warranty)
iPhone SE (2nd Generation) $ 379
iPhone SE $ 379

iPhone 5

Other damage (out of warranty)

iPhone 5s

$ 379
iPhone 5c $ 379

Fees are in Canadian dollars and are subject to tax. We'll add a $ 10.77 shipping fee if we need to ship your iPhone and it isn’t covered under warranty or an AppleCare+ plan. 

Learn more about AppleCare+ for iPhone

Is your iPhone covered by AppleCare+?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee. If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.

iPhone model Screen repair only
(AppleCare+ fee)
Other Damage (AppleCare+ fee)
All eligible iPhone models $ 39 $ 129

Not sure if you're covered? Check if you have AppleCare+ coverage by entering your iPhone serial number. 

Learn more about AppleCare+
See out-of-warranty fees for iPhone screen repair

Apple accessories

Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your carrier, Apple, or an Apple Authorized Service Provider.

Read the Apple Limited Warranty for accessories
Contact Apple Support

Get ready for your repair

Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.

Learn how to get your iPhone ready for repair

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare+ plan.

Learn more about iPhone Express Replacement