Troubleshooting the SCIM connection in Apple Business Manager
Below are some tips to help you troubleshoot your SCIM connection to Apple Business Manager.
Q: Why is my SCIM connection failing?
A: The Apple Business Manager Azure AD app is quarantined. See the Microsoft Support article Application provisioning in quarantine status.
A: Check the attribute mapping for the Apple Business Manager Azure AD app to make sure there are no additional attributes mapped. See the Microsoft Support article Problem configuring user provisioning to an Azure AD Gallery application.
A: Review the provisioning logs. See the Microsoft Support article Provisioning reports in the Azure Active Directory portal.
Q: Why don’t I see the correct Azure AD users in Apple Business Manager?
A: Make sure federated authentication is turned on. See Intro to federated authentication.
A: Check the provisioning scope, and make sure it’s set to sync users from the appropriate domain. See Provisioning scope.