Apple Platform Support
- Welcome
- Intro to Apple Platform Support
- Systematic troubleshooting
- Intro to Managed Apple Accounts
-
- Intro to iPhone and iPad support
- iPhone and iPad setup
- Recognize issues during setup
- Install software updates
- Manage device storage
- Manage apps and content
- Use diagnostics to research device issues
- Assist users to maximize accessibility features on iPhone and iPad
- Device support training
- Copyright and trademarks
Mac firmware revive and restore
In macOS 14 or later, you can also help users revive or restore a Mac from the Finder. Reviving or restoring firmware might also help if a Mac experiences a persistent macOS installation error not resolved by other solutions for macOS installation errors.
If you can’t start up a Mac with firmware issues
What to look for:
Starts up to an exclamation point in a circle.
Shows the status indicator light pattern for firmware recovery mode.
Turns on but starts up to a blank screen.
Note: There are also other causes and solutions for a blank screen.
Steps to take:
Review the Apple Support article How to revive or restore Mac firmware.
See alsoDiagnose Mac startup issues
شكرًا على ملاحظاتك.