"iTunes has detected an iPod in recovery mode - Use iTunes to restore"
Symptoms
Some customers may experience an issue where iTunes 7 or later displays the following message on a Windows PC:
"iTunes has detected an iPod in recovery mode - Use iTunes to restore"
Products Affected
iPod, iTunes 7 for Windows, Microsoft Windows XP SP2 and Vista
Resolution
In most cases, the connected iPod needs to be restored. Follow the steps in one of the following articles to restore your iPod:
60983: Restoring iPod to factory settings
300701: Restoring iPod shuffle to factory settings
If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned.
See the "Change the Drive Letter" section of this document for steps to assign a different drive letter.
See this document for additional troubleshooting steps if you're not able to restore.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.