Set up and use Calls with Assistive Access on iPad
A person using Assistive Access on iPad can use the Calls app 
to make voice or FaceTime video calls to family, friends, and trusted supporters (such as caregivers). You can add the Calls app when you set up Assistive Access or anytime after.
Add the Calls app
Exit Assistive Access if it’s active.
Go to the Settings app
.Tap Accessibility, then tap Assistive Access.
Tap Manage Apps, then tap
next to Calls.Choose options for the app (described in the table below), including which people can be called, and which options are available during a call.
Calls options
Option | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Receive Calls From | Allow the person using Assistive Access to receive calls from anyone, from all contacts in the Contacts app, or from favorite contacts only (see Favorites below). | ||||||||||
Make Calls To | Allow the person using Assistive Access to call anyone, all contacts in the Contacts app, or favorite contacts only (see Favorites below). If you allow calls to anyone, the person using Assistive Access can call any contact, as well as return calls from anyone who has called them. | ||||||||||
Favorites | Favorite contacts are shown on the first screen when the Calls app is opened in Assistive Access. To add a contact to Favorites, tap Select Contact, tap a contact, choose Call or Video (depending on how the person using Assistive Access wants to contact them), then choose a phone number or email address. To add people to the Contacts app, see Add and use contact information in the iPad User Guide. | ||||||||||
In-call option | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Speaker | Allow the use of the speaker during voice calls. | ||||||||||
Make a call
Enter Assistive Access if it’s not active, then go to the Calls app
.Do one of the following:
Call a favorite contact: Tap a contact, then tap Call.
Call any contact: Tap Contacts, tap a contact, then tap Call.
If you don’t see the contacts you expect, make sure they’ve been added to the list of people that the person using Assistive Access is allowed to call. See Add the Calls app.
Tip: You can simplify the Calls app by adding favorite contacts. When the person using Assistive Access opens the Calls app, they see their favorite contacts on the first screen.
To hang up, tap End Call, then tap End Call again to confirm.
Answer a call
To answer an incoming call in Assistive Access, tap Answer. If you don’t want to take the call, tap Don’t Answer, then tap Don’t Answer again to confirm.
If you turned on Show Notification Badges and the person using Assistive Access misses a call from a contact they’re allowed to call back, the Lock Screen and the Calls app show a notification icon. To see who called, go to the Calls app. If the call isn’t from a favorite contact, tap Recents.
On any screen in Assistive Access, the person using Assistive Access can always tap Back to return to the previous screen.