Apple Business User Guide

• Welcome
• Get started
  • Overview
    • Intro to Apple Business
    • Feature availability
    • Requirements
  • Release notes
  • Sign up, verify, and manage settings
    • Sign up and verify your organization
    • Manage organization details
    • Edit settings
    • Configure organizational units
  • Third-party partners for brands
    • Approved third-party partners
    • Register your third-party partner or agency
    • Share access with a third-party partner
    • Add OAuth apps and websites
    • Brands API access
    • Set up Webhooks
    • Create third-party partner Actions
• Domains and identity providers
  • Manage domains
    • Intro to domain management
    • Verify a domain
    • Manage verified domains
    • Lock a domain
    • View account totals using your domain
    • Download a list of unmanaged Apple Accounts
    • Capture a domain
    • About account transfers
    • Transfer Apple services
    • Remove a domain
  • Managed Apple Accounts
    • Intro to Managed Apple Accounts
    • Service access with Managed Apple Accounts
    • Customize user access to apps and services
    • Use Sign in with Apple
    • User Account Lookup
    • Edit Managed Apple Accounts
    • Create an API account
  • Link to an identity provider
    • Use federated authentication
      • Intro to federated authentication
      • Use federated authentication with Google Workspace
      • Use federated authentication with Microsoft Entra ID
      • Use federated authentication with your identity provider
      • Change a user’s domain information
      • Disconnect federation from a domain
    • Sync user directories
      • Intro to directory syncing
      • Sync user accounts from Google Workspace
      • Sync user accounts from Microsoft Entra ID
      • Sync user accounts from your identity provider
    • Resolve user account sync conflicts
      • Resolve Google Workspace sync conflicts
      • Resolve Microsoft Entra ID OIDC sync conflicts
      • Resolve identity provider OIDC or SCIM sync conflicts
• Users and roles
  • Work with users, user groups, and passwords
    • Intro to users and user groups
    • Manually add users
    • Manage existing users
    • Add user groups
    • Create or reset user passwords
    • Add or reset verification phone numbers
  • Assign roles and permissions
    • Intro to roles and permissions
    • View and assign roles
    • Add users to organizational units
• Apps and books
  • Intro to apps and books licenses
  • Review app and book payment and billing information
  • Get licenses for apps and books
  • Configure app installation
  • Monitor app installation status and license tracking
  • Learn about Custom Apps
  • Transfer licenses
  • Manage content tokens
• Subscriptions
  • Set up email
  • Add iCloud storage
  • AppleCare+ for Business plans
    • Intro to AppleCare+ for Business plans
    • Manage AppleCare+ for Business plans
    • Remove users or devices from a plan
    • How to cancel an AppleCare+ for Business plan
    • Support for AppleCare+ for Business
    • Service for AppleCare+ for Business
    • Get the Apple Support app
    • How AppleCare credits work
  • Billing and payments
    • Add subscription payment information
    • Review billing information
• Devices
  • Manage devices
    • Devices
      • Device workflow
      • Add and manage devices
        • Manage device suppliers
        • View device information
        • Get device order progress reports
        • Add devices using Apple Configurator
        • Turn off Activation Lock
        • Release devices
      • Use Shared iPad
        • Create Shared iPad passcodes
        • Sign in to Shared iPad
        • Sign federated users out of devices
    • Device management services
      • Intro to device management services
      • Built-in device management service
        • Enrollment methods
        • Manage the built-in device management service
        • Sign users out of devices
        • Locate, lock, and erase devices
      • External device management services
        • Link to an external device management service
        • Edit an external device management service configuration
        • Delete an external device management service
      • Device management service assignments
        • Review device assignments
        • Assign, reassign, or unassign devices
        • Assign a device that was serviced or replaced
        • Migrate devices to a new management service
  • Create Blueprints, Configurations, and add packages
    • Apply Blueprints
    • Intro to Configurations
    • Create configurations
      • AirDrop configuration
      • AirPlay configuration
      • AirPrint configuration
      • App Access configuration
      • Apple Intelligence & Siri configuration
      • Application Layer Firewall configuration
      • Certificate configuration
      • Content Caching configuration
      • Custom configuration
      • Data Management configuration
      • Energy Saver configuration
      • FileVault configuration
      • Gatekeeper configuration
      • iCloud configuration
      • Lock Screen configuration
      • Password and Screen Unlock configuration
      • Software Update configuration
      • VPN configuration
      • Web Clip configuration
      • Web Filter configuration
      • Wi-Fi configuration
      • Edit a configuration
    • Create and add packages
      • Intro to deploying packages
      • Create a package
      • Add more information to packages
      • Create a package installer for an application
      • Review the installation status of packages
• Location content
  • Locations
    • Add a location
    • Configure location attributes
    • Edit or remove a location
    • Update a location’s brand
    • Maintain location information accuracy
  • Photos
    • Add, edit, or delete photos
    • Photo and text standards and guidelines
    • Apple Business Image Style Guide
  • Showcases
    • Create your first showcase
    • Use Actions in your showcase
    • Edit or delete a showcase
    • Review your showcase status
  • Actions
    • About Actions
    • Manage Actions for your showcase
    • Action URL standards and guidelines
  • Insights
    • Use insights for a single location
    • Use Insights location reports for multiple locations
• Branded Mail and order tracking
  • Use Branded Mail
    • Intro to Branded Mail
    • Set up Branded Mail
    • Verify your domain name for Branded Mail
    • Verify your email domain for Branded Mail
  • Order Tracking
    • Set up Order Tracking
    • Order Tracking FAQ
• Tap to Pay on iPhone
  • Intro to Tap to Pay on iPhone
  • Display your brand during payment
  • Remove a merchant ID
  • Tap to Pay on iPhone FAQ
• Verify with Wallet on the Web
  • Prepare to set up Verify with Wallet on the Web
  • Use your brand to set up Verify with Wallet on the Web
  • Verify with Wallet on the Web usage guidelines
  • Create a certificate
  • Verify with Wallet on the Web FAQ
• Brand profiles
  • Brand identity attributes
  • Add a brand
  • Edit a brand
  • Remove a brand
  • About the cover photo
• Support and troubleshooting
  • Monitor and troubleshoot
    • How to search
    • View activity
    • Read log files
  • Support and feedback
    • Get support
    • Participate in beta features
    • Provide feedback
• Glossary
• Document revision history
• Copyright and trademarks