If your left or right AirPod isn't working

Learn what to do if your left or right AirPod (1st or 2nd generation) won't play audio.

  1. Place both AirPods in your charging case.
  2. Make sure that both AirPods are charging. Learn what to do if your AirPods or case won't charge.
  3. Close the lid and wait 30 seconds. 
  4. Test both AirPods.

If either AirPod still isn't working, reset your AirPods:

  1. On your iOS device, go to Settings > Bluetooth.
  2. Tap the "i" icon info icon next to your AirPods.
  3. Tap Forget this device, then tap to confirm.
  4. Put your AirPods in the case and close the lid. 
  5. Wait 30 seconds, then open the lid.
  6. Press and hold the setup button until you see the status light flash amber a few times, then flash white continuously.
  7. Reconnect your AirPods by placing them close to your device. Follow the steps on your device's screen.

 

You might also need to clean your AirPods. If you still need help, contact Apple Support.

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