Requirements for Apple School Manager
Overview
Before you sign up for Apple School Manager, make sure you’re using a supported browser and have the necessary information ready to set up your initial administrator account. You also need to provide a verification contact, and agree to any updated terms and conditions.
What browsers are supported?
The Apple School Manager web portal supports the following browsers:
Supported browser | Minimum supported operating system |
|---|---|
Safari Chrome | iPadOS 16.6 or later |
Safari (16.6 or later) Chrome (138 or later) Edge (138 or later) Firefox (140 or later) | macOS 11 or later |
Chrome (138 or later) Edge (138 or later) Firefox (140 or later) | Windows |
What are the requirements for automatically adding devices?
You need to meet the following conditions to automatically add devices to Apple School Manager:
If you purchase devices directly from Apple, the purchaser needs to use an enrolled and verified Apple Customer Number.
If you purchase devices directly from a participating Apple Authorized Reseller or an authorized cellular carrier, that reseller needs to link the device to their Reseller Number. The participating Apple Authorized Reseller or authorized cellular carrier sales history determines the actual date of eligibility. You need to add the Reseller Number to your organization’s list of approved suppliers.
You need to have ordered the device after March 1, 2011—whether you purchased it directly from Apple, from a participating Apple Authorized Reseller, or an authorized cellular carrier—and the device needs to meet minimum operating system requirements.
What are the requirements for manually adding devices?
You can manually add iPhone, iPad, Mac, Apple TV (only models with Ethernet), and Apple Vision Pro devices to Apple School Manager using Apple Configurator, even if you didn’t purchase the devices directly from Apple, an Apple Authorized Reseller, or an authorized cellular carrier.
Note: For manually added devices, review terms of use for Authorized Devices.
See Add devices from Apple Configurator and the Apple Support article Identify your Apple TV model.
Terms and conditions updates
When terms and conditions are updated, a user with the role of Administrator needs to sign in and accept them. Until an Administrator accepts the updated terms and conditions, most of the functionality in Apple School Manager is unavailable. See the Apple Support article If Apple Business or Apple School Manager asks you to approve new terms and conditions.
Important: If you’re unable to accept the terms and conditions, contact an Apple School Manager administrator immediately. Before full functionality is available, a user with the role of Administrator needs to sign in to Apple School Manager and accept the new Terms and Conditions.
Initial Administrator account
Use the name of a person—not a role or group—when setting up the initial user account, which receives the role of Administrator applied to it. This user needs to agree to the program Terms of Service and software license agreements, which Apple periodically updates. After Apple approves your organization, you can assign up to four additional users the role of Administrator, so they can also agree to updated program and software license agreements.
The following information is required:
First and last name of the individual who signs up on behalf of the organization
Note: This needs to be a legal, human name. First and last names such as “IT Coordinator” or “iPad Deployment” are returned to you to correct the information.
A valid and active work email address
Work phone number
Role/Job title
Initial Administrator account email address requirements
The email address you use for your initial Administrator account needs to meet the following specific requirements:
You haven’t used it as an Apple Account for any other Apple service or website
Isn’t associated with an App Store or iCloud account
Can be from a public email provider
If you don’t own a custom domain name, you can use a public email provider for the Managed Apple Account for this user account. All subsequent Managed Apple Accounts need to use the reserved domain, which Apple automatically sets up. See Verify a domain.
Can’t be from a domain that another Apple School Manager organization has already verified
For example, if another organization has verified townshipschools.org, the initial administrator user account for your organization can’t contain townshipschools.org. See What are domain conflicts.
Important: Don’t use this new administrator Managed Apple Account with an App Store or iCloud account, or any other Apple services or website other than Apple School Manager.
Verification contact
Your verification contact (usually your organization’s legal representative) verifies that you can legally sign and bind your organization to the terms and conditions of Apple School Manager. The information for this contact can’t be the same as the individual submitting the request. Apple reaches out to the verification contact to verify information about the initial administrator user account and the organization.
Note: During the review process, AppleCare may reach out to verify your submitted information. Make sure that any filters allow mail from all apple.com domains and return any missed phone calls quickly so the review process can proceed smoothly.
The following information is required:
Name
Work email address
Work phone number
Role/Job title
Organization details
The following information is required:
Information | Character limit/Notes |
|---|---|
Country or region | N/A |
Legal name of the organization | 256 |
Address 1 | 210 |
Address 2 | 210 |
Address 3 | 210 |
City | 384 |
State | N/A |
ZIP/Postal code | 32 |
Phone number | 128 |
Website URL | 128 |
Organization type (K–12 or higher education) | 128 |
Time zone | N/A |
Supplier information | An Apple Customer Number if your organization purchases direct from Apple: The legal name and mailing address of the organization needs to match those associated with the Apple Customer Number. A Reseller Number if your organization purchases Apple devices from a participating Apple Authorized Reseller or an authorized cellular carrier. |