Apple Business Manager User Guide

• Welcome
• Overview
  • What is Apple Business Manager?
  • Program requirements
  • Device eligibility
  • Enroll in Apple Business Manager
  • Updated terms and conditions
  • Keyboard shortcuts
• Get support
• View activity
• Edit organization settings
• Manage domains
  • Configure new domains
  • Verify existing domains
  • About domain conflicts
  • Disconnect federation from a domain
• Use Managed Apple IDs
  • What are Managed Apple IDs?
  • Create Managed Apple IDs
  • Edit Managed Apple ID formats
  • Service access with Managed Apple IDs
• Integrate using federated authentication
  • Intro to federated authentication
  • Turn on and test federated authentication
  • Resolve Apple ID conflicts
  • View user name conflicts
  • Change user information
    • Password changes originating in a federated domain
    • Change a federated user’s role
    • Change a user’s email to a federated domain
    • Change a user’s Managed Apple ID to a federated domain
    • Change a user’s email to an unfederated domain
    • Change a user’s Managed Apple ID to an unfederated domain
• Configure locations
• Work with user accounts
  • About user accounts
  • User account status
  • Search for user accounts
  • Add accounts
    • Add administrators
    • Add managers
    • Add a user account
  • Manage existing users
    • Edit account information
    • Deactivate user accounts
    • Reactivate user accounts
    • Delete user accounts
  • Reset a verification phone number
  • Add verification phone numbers
• Assign and reset passwords
  • About temporary passwords
  • Create a new sign-in
  • Reset passwords
  • Create Shared iPad passcodes
  • Reset Shared iPad passcodes
  • Sign out devices
• Assign roles
  • Role management
  • Role privileges
  • Assign roles
• Manage devices
  • Intro to device management
  • Manage device suppliers
  • View device order information
  • Manage mobile device management (MDM) servers
    • Add MDM servers
    • Edit MDM servers
    • Set a default MDM server for device types
    • Change MDM server default device assignment
    • Delete MDM servers
  • Manage device assignments
    • Assign devices added from Apple Configurator 2
    • Assign purchased devices
    • Assign a device that was serviced or replaced
    • Review device assignments
    • Unassign devices
    • Release devices
• Buy content
  • Intro to buying content
  • Add Content Managers to locations
  • Add payment information
  • Plan for content distribution
  • Learn about Custom Apps
  • Select and buy content
  • Acquire productivity and creativity apps
  • Buy required content for initial deployment
  • Plan for migration to Apps and Books
  • View purchase history
  • Invite VPP Purchasers
  • Transfer licenses
• Read log files
  • What are log files?
  • Log error list
  • Log file example
  • Read a log file