How to send your used part to Apple in Europe

Choose your country or region.

You’ll receive a kit that contains a replacement Apple part with everything you need to return your used Apple part to Apple.

Important: Please return your used Apple part so that Apple receives it within ten days of the day the replacement Apple part shipped (check your ship date). For more details, see terms and conditions.

Pack your used Apple part using the included packaging materials

Please use the envelope containing your replacement part to pack your used part.

Ship your used Apple part to Apple

Select your country or region:

France and Ireland

  1. If a return shipping label is included, place it on the outside of the packaging. If applicable, make sure the return shipping label completely covers the old shipping label, or that you remove the old shipping label before applying the new shipping label. 
  2. If a commercial invoice is included, place it on the outside of the packaging. Failure to put the commercial invoice on the outside of the packaging may render the package undeliverable.
  3. Find the name of the courier on the label (or elsewhere in the packing materials) and visit its website to arrange a collection or find a drop-off location.

The United Kingdom

  1. Drop off your envelope at your local post office branch.  Visit https://www.postoffice.co.uk/branch-finder to find your local post office branch.

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