About canceling subscriptions in Israel, South Africa, or Turkey

In Israel, South Africa, and Turkey, you can cancel a subscription made through the iTunes Store or the App Store with immediate effect.

Some apps and services offer subscription-based access to their content. Unlike single item purchases or most in-app purchases (such as for game currency like gems and coins), subscriptions continue until you choose to end them.

Your membership or subscription will continue, causing you to be billed again at the start of each new billing period, if you don't cancel your membership or subscription more than 24 hours before your current billing period ends. Additionally, you have the right to cancel this subscription with immediate effect and receive a prorated refund at any time. To do so, contact Apple Support.

Subscriptions include:

  • Apple Music Individual (Monthly or Annual), Family, or Student memberships
  • Newspaper subscriptions
  • Magazine subscriptions
  • Subscriptions to many apps available in the App Store
  • In-app subscriptions purchased from third-party applications bought in the App Store

You can view, change, or cancel your subscriptions on your iPhone, iPad, iPod touch, Mac, PC, Apple TV 4K, or Apple TV HD. This will prevent any future renewals and charges to your account.

If you need additional help, contact Apple Support.

Contact Apple Support

Country or Region Contact number
Israel 3-720-8430 (local) or 1809-213-281 (IFF)
South Africa
0800 444 426
Turkey 00800448829878

You can also contact Apple Support at support.apple.com.

Learn more

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