Reset a verification phone number in Apple School Manager
The Administrator, Manager, Staff and Instructor roles all require a six-digit verification code along with their Managed Apple ID account password. This verification code, which is sent to a phone number associated with the account, enhances the security of Apple School Manager.
Note: New verification codes are required every 30 days.
If the account owner changes phone numbers, you can reset the account to ask for a new phone number. Accounts that have identical privileges or lesser privileges can be reset only by you.
Reset a verification phone number
In Apple School Manager , sign in with an account that has the role of Administrator, Site Manager or People Manager.
Click Accounts in the sidebar, then search for an account in the Search field. See How to search.
Select the user from the list.
Click , then click Reset.
When the user signs in again, they are prompted to add a new phone number.