Mac Service and Repair
Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
How do I get service for my Mac?
To get service for your Mac, you can make a reservation at an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Depending on where you get service, you might be able to check the status of your repair online.
Hardware service may no longer be available for older Macs. Contact your local provider to inquire about available service options.
How much will it cost?
There's no charge if the issue is covered under warranty, AppleCare Protection Plan, or consumer law. If your issue isn’t covered, the price depends on the type of repair. Ask your service representative for an estimate.
Battery service
If you're experiencing an issue with your battery, your Mac notebook might not require a repair. These tips show you how to maximize your battery performance. If you can't turn on your Mac or if the screen turns black, follow these steps to resolve the issue.
Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare Protection Plan. We might need to test your product to determine the final service fee.
Is your Mac covered by AppleCare?
AppleCare Protection Plan gives you expert technical support and hardware coverage from Apple.
Not sure if you're covered? Check if you have AppleCare coverage by entering your Mac's serial number.
Get ready for service
Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn’t responsible for lost data.
Apple Limited Warranty and proof of purchase
The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
Consumer law
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
Read the Apple Repair Terms and Conditions
Read the Apple privacy policy
