Manage Apple Business Essentials offers from channel partners
If you already purchase Apple devices from a participating Apple Authorized Reseller or an authorized cellular carrier, they may also offer Apple Business Essentials to your organization. With Apple Business Essentials, you can add plans and assign them to users or devices, providing them with device management, iCloud storage, and AppleCare support. After you select an offer, you can start using Apple Business Essentials by selecting from employee or device plans, and mix and match plans based on the services you need for your organization. For example, if you want all your employees to have device management for a single device, and you want your sales team to have up to three devices and 2 TB of iCloud storage, you can create multiple plans and assign them to the corresponding users or user groups.
Note: Services included with Apple Business Essentials aren’t supported with external device management services.
Employee plans
You can assign user groups and individual users to employee plans. Users then sign in with their Managed Apple Account on any of their devices in order to enroll their device and access iCloud storage provided by their assigned plan. After that, you can deliver apps and settings, view critical device details, and push device commands.
Users assigned to employee plans also automatically get the Apple Business Essentials app, which allows them to install apps assigned to them by their organization. See the Apple Support article About the Apple Business Essentials app.
You can customize employee plans by selecting:
The number of devices that can be enrolled: One device or up to three devices per user.
Cloud storage: Additional organization storage for your users.
50 GB for users with one device
200 GB or 2 TB for users with up to three devices
AppleCare support: 24/7 support for admins and users with an AppleCare+ for Business Essentials plan. Each plan with AppleCare+ for Business Essentials includes up to two repairs that refresh annually, but they’re not tied to any one device or user. You can apply them manually or automatically to any device associated with a plan with AppleCare+ for Business Essentials.
Device plans
An individual device can be assigned to a device plan and provide the same device management functionality as an employee plan. Apps assigned to these devices are automatically installed. You can also add AppleCare+ for Business Essentials for 24/7 support and repair coverage.
Important: Devices associated with device plans need to be added using Automated Device Enrollment. See Enrollment methods.
Select an offer
When an Apple Authorized Reseller or an authorized cellular carrier has put together an offer for your organization, an email will be sent to all users with the administrator role. You can start setting up Apple Business Essentials with this offer by selecting the link in the email or following the instructions below.
In Apple Business Essentials, sign in with a user who has the role of Administrator.
Important: Only users with the role of Administrator can create, view, edit, or remove plans.
Select Subscription in the sidebar, then select View Apple Business Essentials Offers.
Select “Set up your subscription,” then select the offer.
Note: If you have more than one offer from different Apple Authorized Resellers or authorized cellular carriers, you can view all of them by selecting “View additional offers,” then select the one you want to proceed with.
Choose the plan and services you want for your first plan, then select Continue.
Add the users or devices you want to assign to your selected plan:
If you select an employee plan, select in the search field, select the user groups you want to add to the plan, then select Add next to each one.
Note: You can also add individual users if they aren’t in a user group.
If you select a device plan, select in the search field, select the organization-owned devices you want to add to the plan, then select Add next to each one.
To add devices at the time of purchase, see Manage device suppliers.
Select Continue, then review the plan details and the selected offer.
If you select a device and want to approve it for management, select “Approve recently added devices for management without manual review.” Otherwise, you need to manually review and approve this device after enrolling it. See Enrollment methods.
Select Continue to accept the offer and add the plan.
The plan now appears in your subscription list.
Add an employee plan
After you add a user to an employee plan, that user can enroll their devices. See Enroll your personal device.
In Apple Business Essentials, sign in with a user who has the role of Administrator.
Important: Only users with the role of Administrator can create, view, edit, or remove plans.
Select Subscription in the sidebar, then select the Add button
.Select Employee Plan
, then select how many devices each employee needs. You can choose from one or up to three.If you selected up to three devices, select how much iCloud storage you want:
200 GB per employee
2 TB per employee
Optionally select AppleCare+ for Business Essentials to provide service and support to all users and their devices, associated with this plan.
Select Continue.
Select in the search field, select the user groups you want to add to the plan and select Add next to each one.
Note: You can also add individual users if they aren’t in a user group.
If this is the first plan you created, enter your organization’s credit card information.
If the credit card’s billing address matches that of your organization’s enrollment address in Apple Business Manager, you can select it.
If the billing address is different, deselect the organization’s address and enter the billing information associated with the credit card.
The credit card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.
Select Continue, review the plan details, then select Add Plan.
The plan now appears in your subscription list.
Add a device plan
In Apple Business Essentials, sign in with a user who has the role of Administrator.
Important: Only users with the role of Administrator can create, view, edit, or remove plans.
Select Subscription
in the sidebar, then select the Add button .Select Device Plan.
Optionally select AppleCare+ for Business Essentials to provide service and support to devices associated with this plan.
Select Continue.
Select in the search field, select the organization-owned devices you want to add to the plan, then select Add next to each one.
To add devices at the time of purchase, see Manage device suppliers.
If this is the first plan you created, enter your organization’s credit card information.
If the credit card’s billing address matches that of your organization’s enrollment address in Apple Business Manager, you can select it.
If the billing address is different, deselect the organization’s address and enter the billing information associated with the credit card.
The credit card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.
Select Continue, then review the plan details.
If you’d like to approve the device for management, check “Approve recently added devices for management without manual review.” Otherwise, you’ll have to manually review and approve this device after it’s enrolled. See Enrollment methods.
Select Add Plan.
The plan now appears in your subscription list.
View existing plan details
You can view plan details, such as license assignments and activity.
In Apple Business Essentials, sign in with a user who has the role of Administrator.
Important: Only users with the role of Administrator can create, view, edit, or remove plans.
Select Subscription
in the sidebar, then select the plan you want to view from the list.Select Overview to see details about the selected plan and the number of active licenses.
To view associated assignments, select Assigned, under Users or User Groups, to view who is assigned to a plan.
Change a plan
You can make changes to your plan.
In Apple Business Essentials, sign in with a user who has the role of Administrator.
Important: Only users with the role of Administrator can create, view, edit, or remove plans.
Select Subscription
in the sidebar, then select the plan you want to change.To change your plan details, select the Change Plan button
, then make your plan changes.Select Continue, review the plan details, then select Change Plan.
Remove a plan
When you remove a plan, all users or devices associated with that plan become unmanaged and users lose access to additional iCloud storage. See Device workflow.
In Apple Business Essentials, sign in with a user who has the role of Administrator.
Important: Only users with the role of Administrator can create, view, edit, or remove plans.
Select Subscription
in the sidebar, then select the plan you want to remove.Select the Remove button
, then carefully read the warning.If you still want to remove the plan, select “I understand that this cannot be undone,” then select Remove.
View billing partner information
When setting up Apple Business Essentials with an Apple Authorized Reseller or an authorized cellular carrier, you’ll be selecting them as your billing partner. For any billing or cancellation inquiries you need to work directly with your reseller or carrier.
Note: A separate payment method is used to purchase apps in Apple Business Essentials. See Review Apps and Books payment and billing information.
Spending limit
With the flexibility of Apple Business Essentials, you can mix and match plans based on what’s best for your organization, and assign users and devices to plans as your business grows. You can continue to add plans, users, and devices, as long as your total estimated cost per month remains under the spending limit set by your billing partner.
In Apple Business Essentials, sign in with a user who has the role of Administrator.
Select your name at the bottom of the sidebar, select Preferences
, then select Payments & Billing 
.Select Subscription to view the subscription information.