If you downloaded iOS 9.3 but you can't install it, you’ll need to download the update again. First, remove the update from your device:
- Go to Settings > General > Storage & iCloud Usage. Under Storage, tap Manage Storage.
- Find iOS 9.3 in the list of apps.
- Tap iOS 9.3, then tap Delete Update.
Now you can go to Settings > General > Software Update and download the latest iOS update.
Learn more
- Get help with other issues with over-the-air updates to iOS.
- Instead of updating iOS over the air, you can update using iTunes.
- Get help if you can't activate your iPad 2 or other iOS device after updating to iOS 9.3.