Get help adding cards to Apple Pay

If you need help adding cards to Apple Pay, try the steps below.    

Make sure that you can add a card

Learn which countries support Apple Pay.

Check Apple Pay on the System Status page. If there's an issue, try again after it's resolved. If there isn't an issue, make sure that you're using a supported device:

  • iPhone SE, iPhone 6, iPhone 6 Plus, and later (Apple Pay in stores, within apps, and on websites in Safari)
  • iPad Pro, iPad Air 2, iPad mini 3, and later (Apple Pay within apps and on websites in Safari)
  • Apple Watch paired with iPhone (Apple Pay in stores, within apps, and on websites in Safari)

Try to add a card

After each step, see if you can add your card to Apple Pay:

  1. Make sure that you're in a supported region.
    • For your iPhone or iPad, go to Settings > General > Language & Region, then scroll to Region. 
    • For your Apple Watch, open the Watch app on your iPhone, go to the My Watch tab, tap General > Language & Region, and check your Region Format. 
  2. Restart your iPhone, iPad, or Apple Watch
  3. Update to the latest version of iOS or watchOS
  4. Remove the card from Apple Pay, then add it again. 
    • For your iPhone or iPad, go to Settings > Wallet & Apple Pay, tap the card that you want to remove, and tap Remove Card. Then add the card back to Apple Pay
    • For your Apple Watch, open the Watch app on your iPhone, go to the My Watch tab, scroll down, and tap Wallet & Apple Pay. Tap the card and tap Remove. Then add the card back to Apple Pay

If you still can't add a card, contact your bank or card issuer for help.

Some features will be available with macOS Sierra.

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