Get help installing a third-party app to your Apple Watch

If a third-party app won't install, try these steps.

Before you begin

Update to the latest version of watchOS. Then make sure that the app is compatible with Apple Watch. Go to the App Store, tap the app, and tap Details. 

Update the app

  1. On your iPhone, open the App Store and tap Updates.
  2. If updates are available, tap Update All.
  3. If asked, enter your Apple ID password. 

Stop and restart the installation

  1. Open the Watch app on your iPhone and tap the My Watch tab.
  2. Tap the app and turn off Show App on Apple Watch.
  3. Wait a moment, then turn on Show App on Apple Watch again.

Restart your devices

Restart your Apple Watch and your iPhone.

If you still need help, contact the app developer. Find the app in the App Store, tap it, then tap Reviews > App Support.

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