If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

You might see this unexpected behavior on your iPhone, iPad, or iPod touch if you have an older version of iOS. Learn what to do.

Make sure that your device has the latest version of iOS and that your apps are up to date. If you still need help after updating, contact Apple Support.

If you have one of the issues below, use the linked steps instead:

  • If your device with iOS 11 unexpectedly restarts repeatedly on or after December 2, 2017, learn what to do.
  • If your device won't start up past the Apple logo or doesn't respond, learn what to do.

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Published Date:Sun Dec 10 00:08:46 GMT 2017