iOS: Unable to restore from backup of a newer device


When restoring an iOS backup to a iPhone, iPad, or iPod touch that is not using the latest version of iOS, you may see the following behavior:

  • You cannot see or select the most recent backup from the list of available backups in iTunes or iCloud.
  • iTunes displays the alert "The backup [name] cannot be restored to this [iOS device] because the software on the [iOS device] is too old."
  • iTunes displays the alert "No backups available."


Update your device to the latest version of iOS to be able to restore the backup.

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iOS does not support restoring a backup from a newer version of iOS to a device using an older version of iOS.

Example: Restoring a backup from an iOS 7 device to an iOS 6.x or earlier device is not supported.

If you wish to transfer content from a device with a newer version of iOS to a device using an earlier version, follow these steps to transfer the content to your computer, and then use iTunes to sync the content to your device.

Note: Some content, including messages, app data, and other settings, cannot be transferred using this method.

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