To restart your device, press and hold the Sleep/Wake and Home buttons at the same time until you see the Apple logo.
If you still see the Connect to iTunes screen after you restart, you need to reinstall iOS:
- Connect your device to your computer using the cable that came with your device. You should see this message: "The software on [your device name] needs to be restored to factory settings or updated."
- Click Update to reinstall iOS. Your personal data is preserved.
Get more help
- Learn what to do if you get a restore error when you try to update or restore.
- If you don't see a restore error, but still see the Connect to iTunes screen, contact Apple Support.
- If you can't force a restart because your Home button or Sleep/Wake button is broken or stuck, contact Apple Support.