Restore your Apple TV to its factory settings

Use these steps to erase your Apple TV, restoring it to the factory settings and removing all information. 

iTunes

 

If your Apple TV won't turn on or respond, restore through iTunes instead of using the steps in this article.

Restore your Apple TV (4th generation)

  1. Go to Settings > System > Reset.
  2. Choose a reset option:
    • Reset: This option is the fastest way to return your Apple TV to factory settings and doesn't require Internet.
    • Reset and Update: This option returns your Apple TV to its factory settings and installs software updates. This option requires Internet.
  3. Keep your Apple TV plugged into power until the Reset process finishes. Then you can set up your Apple TV (4th generation) again. Go to the App Store and select Purchased to download any previously purchased apps.

Can't restore your Apple TV with these steps? Then restore your Apple TV through iTunes instead. 

Restore your Apple TV (3rd generation or earlier)

  1. Select Settings > General > Reset.
  2. Choose one of these options:
    • Reset: This option is the fastest way to return your Apple TV to factory settings and doesn't require Internet.
    • Reset and Update: This option returns your Apple TV to its factory settings and installs software updates. This option requires Internet.
  3. Keep your Apple TV plugged into power until the Reset process finishes. Then you can set up your Apple TV again. 

Can't restore your Apple TV with these steps? Then restore your Apple TV through iTunes instead. 

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