Charge your iPhone, iPad, and iPod touch

Learn how to charge your iOS device and get help when you have an issue.

Plug into power

Apple recommends that you use the USB power adapter and USB cable that come standard with your device. For a third-party accessory, check that it's Apple certified. Then use these steps:

  1. Connect your iPhone, iPad, or iPod touch to its Lightning to USB cable or Apple 30-pin to USB cable.
  2. Then plug into one of these three power sources:

Wall power outlet

Plug your charging cable into a USB wall adapter, then plug the adapter into the wall.


Plug your charging cable into the USB 2.0 or 3.0 port on a computer that's on and not in sleep mode. Don’t use the USB ports on your keyboard.

Power accessory

Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.


Charging icon in iOS

As your device charges, you'll see a lightning bolt beside the battery icon in the status bar, or a large battery icon on your lock screen.

Get help

If your battery won't charge or charges slowly or if you see an alert message, learn what to do.

If your device won’t charge or charges slowly

If you have very low battery and plug into power, a black screen or one with a red battery might appear for a few minutes. Let your device charge for a half hour. If it still won't charge, follow these steps:

  1. Check your charging cable and USB adapter for signs of damage*, like breakage or bent prongs. Don't use damaged accessories.
    Lightning to USB and a USB wall adapter
  2. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
    The lightning port on the iPhone 6s
  3. For a wall power outlet, check for firm connections between your charging cable, USB wall adapter, and wall outlet, or try a different outlet. For a computer, check that it's on and not in sleep mode, then try each USB port on the computer.
  4. Restart your iOS device. If your device won’t power on or still won't charge, learn what to do.

*If you're unsure about whether an accessory is damaged, take it to an Apple Retail Store or Apple Authorized Service Provider for evaluation, or contact Apple Support.

If you see a Not Charging alert on your iPad

When you try to charge your iPad and you see a Not Charging alert in the status bar, your charger or USB port doesn't have enough power to charge your iPad. 

Not charging icon on the iPad

  • If possible, use the USB power adapter that came with your model of iPad.
  • While you can charge your iPad with other Apple USB Power Adapters or high-power USB ports on computers or power hubs, these items might not be powerful enough to quickly charge your iPad.

If an alert says that your accessory isn't supported or certified

These alerts can appear for a few reasons: Your iOS device might have a dirty or damaged charging port, your charging accessory is defective, damaged, or non Apple-certified, or your USB charger isn't designed to charge devices.

Follow these steps:

  1. Remove any debris from the charging port on the bottom of your device.
  2. Restart your iOS device.
  3. Try a different USB cable or charger.
  4. Make sure that you have the latest version of iOS.
  5. Contact Apple Support to set up service.

Learn more

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