Plug into power
- Connect your iPhone, iPad, or iPod touch to its Lightning to USB cable or Apple 30-pin to USB cable.
- Then plug into one of these three power sources:
Wall power outlet
Plug your charging cable into a USB wall adapter, then plug the adapter into the wall.
Plug your charging cable into the USB 2.0 or 3.0 port on a computer that's on and not in sleep mode. Don’t use the USB ports on your keyboard.
Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.
As your device charges, you'll see a lightning bolt beside the battery icon in the status bar, or a large battery icon on your lock screen.
If your battery won't charge or charges slowly or if you see an alert message, learn what to do.
If your device won’t charge or charges slowly
If you have very low battery and plug into power, a black screen or one with a red battery might appear for a few minutes. Let your device charge for a half hour. If it still won't charge, follow these steps:
- Check your charging cable and USB adapter for signs of damage*, like breakage or bent prongs. Don't use damaged accessories.
- Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
- For a wall power outlet, check for firm connections between your charging cable, USB wall adapter, and wall outlet, or try a different outlet. For a computer, check that it's on and not in sleep mode, then try each USB port on the computer.
- Restart your iOS device. If your device won’t power on or still won't charge, learn what to do.
If you see a Not Charging alert on your iPad
When you try to charge your iPad and you see a Not Charging alert in the status bar, your charger or USB port doesn't have enough power to charge your iPad.
- If possible, use the USB power adapter that came with your model of iPad.
- While you can charge your iPad with other Apple USB Power Adapters or high-power USB ports on computers or power hubs, these items might not be powerful enough to quickly charge your iPad.
If an alert says that your accessory isn't supported or certified
These alerts can appear for a few reasons: Your iOS device might have a dirty or damaged charging port, your charging accessory is defective, damaged, or non Apple-certified, or your USB charger isn't designed to charge devices.
Follow these steps: