If QuickTime Player can't open an audio or video file

Older or specialized media formats might require different software. 

QuickTime Player icon



QuickTime Player (version 10) can create, play, edit, and share many media formats, including many that are no longer in common use. In OS X Mavericks and later, QuickTime Player converts certain older formats that it doesn't play back directly.

If QuickTime Player doesn't open your file, search the Mac App Store for a third-party media player that supports the format of your file. You can search using the format name or the filename extension (such as .avi, .wmv, or .mkv).

An earlier version of QuickTime Player is still available for the legacy formats and workflows that require it.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.

Last Modified: