Edit Managed Apple Accounts in Apple Business Manager
In some cases, it may be necessary to change the Managed Apple Account for accounts — for example, if the domain name of the organisation changes. Managers who have the “Create, edit and delete Managed Apple Accounts” privilege can edit the Managed Apple Account of other accounts. This changes the Managed Apple Account format for all new and existing user accounts.
After you change the Managed Apple Account, active users can sign in using their new Managed Apple Account and existing password. If the new format includes an element that is missing or empty for that user, the user’s Managed Apple Account will not be updated. If the new format results in a Managed Apple Account that is already in use, a number is added to the end of the new Managed Apple Account to make it unique.
Important: Users are not notified when their Managed Apple Account is changed, so you must notify them as soon as you make the change.
Edit the Managed Apple Account format for a single user
This task can be successfully completed only for users created manually.
In Apple Business Manager
, sign in as a user that has the role of Administrator or People Manager.Select Users
in the sidebar, then select or search for a user in the search field. See How to search.Select the user from the list.
Select the Edit button
, then edit the Managed Apple Account.You can also enter text, such as a full stop (for example, eliza.block), in the field.
Select a domain from the list, then select Save.
Edit the Managed Apple Account format for multiple users
This task can be successfully completed only for users created manually.
In Apple Business Manager
, sign in as a user that has the role of Administrator or People Manager.Select Users
in the sidebar, then select or search for users in the search field. See How to search.Select the users from the list.
Select Edit next to Update Managed Apple Accounts, then select the Add button
to select what the Managed Apple Account will start with.You can also enter text, such as a full stop (for example, eliza.block), in the field.
Select a domain from the list, then select Continue.
Do one of the following:
Select Activity to view this activity.
Select Done.