Link to new domains in Apple Business Manager
To use Managed Apple IDs, you must verify the domains you want to use, or you can use the reserved domain. Domains (also known as domain names) designate the larger organisation rather than an individual member. Domain names are registered and must be globally unique.
Verified domains
The verification process ensures that your organisation is the one that has authority to modify the domain name service (DNS) records for your domain. For example, if you wanted to use theacmeinc.com as your domain, you would need to add a specific TXT record to your domain name server’s zone file within 14 calendar days of beginning the verification process (which begins when you click or tap the Verify button).
Only domains that have not been verified by another organisation can be added. If your domain cannot be verified, additional steps must be taken to resolve which organisation is associated with a disputed domain name. See About domain conflicts.
Important: You have only 14 calendar days to complete the process or you must begin the verification process again. Depending on the network configuration and number of locations, MDM servers and devices, it may take some time for DNS changes to appear. Make sure you have notified the person in your organisation who can write records to your DNS entries (for example, your DNS administrator) so the task can be completed before the 14-day deadline.
Reserved domains
If you are unable to verify your domain, you can use the reserved domain. The reserved domain:
is a domain that Apple generates automatically
is based on the website that you used when you successfully signed up
cannot be edited or removed
does not require the organisation to verify the domain
For example, if you enrolled using the website www.theacmeinc.com, the reserved domain name would be theacmeinc.appleid.com. If multiple organisations use the same domain, an incremental number is added to the name, such as theacmeinc2.appleid.com.
Add a domain
In Apple Business Manager
, sign in as a user that has the role of Administrator or People Manager.Tap your name at the bottom of the sidebar, tap Preferences
, then tap Accounts 
.Tap Edit in the Domains section, tap Add Domain, add the domain you want to use, then tap Continue.
Tap Verify next to the domain.
A TXT record appears and you will receive an email saying that the domain you selected is now attempting to be verified. You have 14 calendar days to complete the verification process. The TXT record contains a string with random characters at the end: for example, apple-domain-verification=RaNdOmLeTtErSaNdNuMbErS.
Tap Copy.
If you are using one of the following services, see their documentation for pasting a TXT record into a zone file or contact your DNS administrator:
GoDaddy: Add a TXT record
Microsoft Azure: Add a TXT or MX record to verify you own the domain
NameCheap: How do I add TXT/SPF/DKIM/DMARC records for my domain?
Network Solutions: How Do I Manage DNS and Advanced DNS Records?
Select, “Text (TXT) Records or Sender Policy Framework (SPF) Records”
If you have a different domain registrar, contact them for information on how to add a TXT record to your DNS zone file.
After the TXT record is added, finalise the verification process.
Note: Only domains that have not been claimed by another organisation can be added. For disputes, contact the organisation that has claimed the domain you want to use directly. See About domain conflicts.
Finalise the verification process
In Apple Business Manager
, sign in as a user that has the role of Administrator or People Manager.Tap your name at the bottom of the sidebar, tap Preferences
, then tap Accounts .Locate the domain whose TXT record was added, then tap Check Now.
If the TXT record has been correctly entered into the DNS zone file, the shown record and Copy button should change to Verified ownership.
After a domain has been successfully verified, you can remove the TXT record from the zone file.