AirPods Service and Repair

Learn more about AirPods service options, warranty, and pricing in Saudi Arabia.

How do I get service for my AirPods?

Bring them in.
Set up an appointment at an Apple Authorized Service Provider. You’ll need your serial number, so be sure to bring your Charging Case, proof of purchase, or original AirPods box along with your original AirPods.

Contact Apple Support.
You can also talk with an Apple Support advisor by phone. The serial number of your case is on the underside of the lid. If your AirPods are connected to your iOS device, you can also go to Settings > General > About > AirPods for the serial number.

Make an appointment or request service
Learn more about your AirPods

How much does it cost to repair or replace my AirPods?

If you need service for your AirPods or Charging Case, there's no charge if the issue is covered under the Apple One Year Limited Warranty, AppleCare+, or consumer law.

Get help charging your AirPods
Check the status of your service request

Accidental damage

If your AirPods or Charging Case get damaged accidentally, you can replace each damaged item for an out-of-warranty fee. If you have AppleCare+ for Headphones, you’ll pay only a service fee per incident.

Model AppleCare+ service fee
(each incident)
Out-of-warranty service fee
All SAR 99 Ask your service representative

Prices are in Saudi riyal (SAR) and exclude tax. Shipping is included.

Replace a damaged AirPod, Charging Case, or AirPods Pro ear tips

Battery service

If your battery has a manufacturing issue and it's covered by our warranty, AppleCare+, or consumer law, we'll service it for no additional cost. If your battery issue isn't covered, we offer battery service for a fee.

If you have AppleCare+ for Headphones, it offers replacement coverage if your AirPod or Charging Case battery holds less than 80 percent of its original capacity.

AirPods Covered by AppleCare+ Battery service fee
AirPods Max SAR 0 Ask your service representative
AirPods / AirPods Pro SAR 0 Ask your service representative
Charging Case, Wireless Charging Case (all) SAR 0 Ask your service representative

Prices are in Saudi riyal (SAR) and exclude tax. Shipping is included.

Not sure if you have a battery issue? Get help charging your AirPods.

Get battery service for your AirPod or Charging Case

Lost AirPods

If you lose an AirPod or your Charging Case, you can purchase a replacement. Your replacement will be new. AppleCare+ for Headphones does not cover lost or stolen AirPods.

Not sure if it’s lost? Locate lost AirPods.

Replace a lost AirPod
Replace a lost Charging Case

AirPods Pro ear tips

If your AirPods Pro ear tips have an issue that’s covered by the Apple Limited Warranty, they can be replaced for no charge. Contact Apple Support.

If you lose them or you want extra ear tips, you can buy two new pairs of ear tips through the Apple Online Store. If you order them through the Apple Online Store, there’s no shipping fee.

AirPods and AppleCare+

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee. Just return your damaged AirPod(s) and/or damaged Charging Case to us, which counts as one incident. We’ll replace the damaged items. 

Check your coverage status
Learn more about AppleCare+ for Headphones