Sync user accounts from Google Workspace to Apple Business Essentials

When a user account is synced to Apple Business Essentials, the default role is Staff. After the sync is complete, only the Roles user account attribute can be edited. This attribute is stored with the user account in Apple Business Essentials and isn’t written back to Google Workspace, Microsoft Entra ID, or your IdP.

The synced account information is added as read-only until you turn off syncing. At that time, the accounts become manual accounts, and attributes in these accounts (such as user names) can then be edited.

Note: The initial sync takes longer to perform than subsequent cycles do. Consult the Google Workspace documentation to learn how often users are synced.

Turn on Google Workspace Sync

Important: Review the following before you configure directory syncing.

In Apple Business Essentials, sign in with a user that has the role of Administrator or People Manager.
Select your name at the bottom of the sidebar, select Preferences , then select Managed Apple Accounts .
Under Directory Sync, turn on Google Workspace Sync.

Helpful?

Apple Business Essentials User Guide

Sync user accounts from Google Workspace to Apple Business Essentials

Turn on Google Workspace Sync