Manage device suppliers in Apple School Manager
You can have your devices added to Apple School Manager at the time of purchase. To do so, you must:
Enter an Apple Customer Number if you are purchasing from Apple.
Share your Organization ID.
Enter the Reseller Number for the Apple Authorized Reseller or cellular carrier you purchase from.
Your Organization ID
An Organization ID is your unique identifier in Apple School Manager. When you give a participating Apple Authorized Reseller or cellular carrier your Organization ID (and you add that reseller’s Reseller Number to your account profile), you authorize that reseller to submit devices you purchased through them to Apple so their serial numbers appear in Apple School Manager. The Organization ID can also be used with app developers so they can distribute Custom Apps specific to your organization.
Apple Customer Numbers
The Apple Customer Number is the account number (or numbers) assigned to your organization by Apple, used to purchase Apple hardware or software. It’s required in order to verify your organization’s eligibility for certain programs. If you don’t know the numbers, contact your purchasing agent, finance department, or Apple account team. This number isn’t the same as your GSX account number.
Reseller Numbers
A Reseller Number is a unique identifier for each Apple Authorized Reseller or cellular carrier who participates in Apple School Manager. When you add a participating Apple Authorized Reseller’s, or carrier’s Reseller Number to your account profile (and you give that reseller your Organization ID), you authorize that reseller to submit devices you purchased through them to Apple so their serial numbers appear in Apple School Manager.
If you don’t know the Reseller Number of your participating Apple Authorized Reseller or cellular carrier, contact them for assistance.
There are two ways you can add Reseller Numbers:
The first time you select Devices in the sidebar
In Preferences > MDM Server Assignment
After the Organization ID and Reseller Numbers are exchanged and verified, you can arrange with your participating Apple Authorized Reseller or cellular carrier to have them submit your orders through their portal to Apple (it won’t happen automatically).
Find your Organization ID
After your organization is approved for Apple School Manager, you can find your Organization ID. If you purchase devices from an Apple Authorized Reseller or cellular carrier, you must provide your Organization ID to them.
In Apple School Manager , sign in with a user that has the role of Administrator.
Tap your name at the bottom of the sidebar, tap Preferences , then tap Enrollment Information.
Locate your Organization ID.
Add an Apple Customer Number or a Reseller Number in the sidebar
You can add the Reseller Number of your participating Apple Authorized Reseller or cellular carrier to your customer numbers list the first time you select the Device tab in the sidebar.
In Apple School Manager , sign in with a user that has the role of Administrator.
Tap Devices in the sidebar enter the Apple Customer Number or Reseller Number, then tap Add.
You can add more than one Apple Customer Number or Reseller Number.
Note: When entering your Apple Customer Numbers, omit any leading zeros.
Add an Apple Customer Number or a Reseller Number in Preferences
You can add the Reseller Number of your participating Apple Authorized Reseller or cellular carrier to your customer numbers list in Apple School Manager Preferences.
In Apple School Manager , sign in with a user that has the role of Administrator.
Tap your name at the bottom of the sidebar, tap Preferences , then tap Device Management .
Tap Edit next to Customer Numbers, enter your Apple Customer Numbers or Reseller Numbers, then tap Done.
If the Add button is missing or dimmed, this information may already be saved.
Note: When entering your Apple Customer Numbers, omit any leading zeros.