See the requirements below to learn what you need to make and receive FaceTime calls or phone calls on your Mac, and what the person you’re calling needs. Also, see what you need to join a call with a FaceTime link.
What you need to make FaceTime calls
To make FaceTime audio and video calls on your Mac (OS X 10.9 or later required), you must meet the following requirements:
Be connected to the internet
Have a built-in or connected microphone; for FaceTime video calls, you also need a built-in or connected camera
What others need to receive your FaceTime calls
The person you’re making a FaceTime video or audio call to must be signed in to FaceTime and have any of the following:
A Mac with OS X 10.9.2 or later, and a built-in or connected microphone
An iOS device with iOS 7 or later or an iPadOS device
Important: To make and receive FaceTime calls with multiple people (Group FaceTime), you and the people you’re calling must be using macOS 10.14.3 Supplemental Update or later, iOS 12.1.4 or later, or iPadOS. This feature may not be available in all countries or regions. See Make a Group FaceTime call and the Apple Support article About the security content of macOS Mojave 10.14.3 Supplemental Update.
What you need to make and receive phone calls on your Mac
To make and receive phone calls on your Mac (OS X 10.9 or later required), make sure of the following:
Your iPhone has iOS 8 or later installed. See the Apple Support article Update your iPhone, iPad, or iPod touch.
Your iPhone and Mac are on the same Wi-Fi network and connected to the internet. See Connect your Mac to the internet using Wi-Fi.
You’re signed in with the same Apple ID on your Mac and iPhone, and FaceTime is turned on in iCloud preferences or settings. See Set up iCloud features, Sign in to or out of FaceTime, and the Apple Support article Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch.
Your iPhone and Mac have Wi-Fi Calling turned on. Wi-Fi Calling isn’t available on some Mac models. See Set up your iPhone and FaceTime on Mac for phone calls.
If you have difficulties hearing or speaking, or want to call someone who does, you can use Real-Time Text (RTT) for your phone calls, if your carrier supports it.
Note: To make or receive an RTT call, you must be using macOS 10.14.2 or later with Wi-Fi Calling on and an iPhone with iOS 12.1.1 or later. This feature is not available in all countries or regions or supported by all carriers. Depending on your network environment, an RTT call may be downgraded to a TTY call.
What you need to join a call with a FaceTime link
When you receive a link to a FaceTime call, you join the call from your browser (no login is necessary) unless you’re using macOS Monterey, where you join using the FaceTime app. An Android or Windows device must meet the following requirements:
Have the latest version of Google Chrome or Microsoft Edge
Be connected to the internet
Have a built-in or connected microphone; for FaceTime video calls, you also need a built-in or connected camera (H.264 video encoding support required)