Manage junk mail in Mail on iCloud.com

Most junk mail (spam) sent to your @icloud.com address or its aliases is automatically identified and moved to your Junk folder. If you receive unwanted email, you can manually mark it as junk.

Important: Because emails in the Junk folder are automatically deleted after 30 days, periodically check the Junk folder for emails that were mistakenly marked as junk.

Mark an email as junk

If iCloud Mail fails to mark an email as junk, you can manually move it from your inbox to the Junk folder.

Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
Select the email or emails you want to mark as junk in your email list:
- On a phone or tablet: Tap Edit at the top of the email list, then tap next to the email or emails.
- On a computer: Click the email. To select multiple emails, Command-click (on a Mac) or Control-click (on a Windows device) the emails.
Select Mark or , then choose Move to Junk.

Subsequent emails from the same sender are automatically marked as junk.

Tip: If you’re using a computer, you can also hold your pointer over an email in the email list, click , then choose Move to Junk.

Indicate that an email isn’t junk

If iCloud Mail incorrectly marks an email as junk, you can manually move it from the Junk folder to your inbox.

Note: Emails from people in your iCloud contacts, or from recent conversations, won’t go to the Junk folder.

Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
Select the Junk folder in the Mailboxes list.
Select the email or emails you want to indicate aren’t junk:
- On a phone or tablet: Tap Edit at the top of the email list, then tap next to the email or emails.
- On a computer: Click the email. To select multiple emails, Command-click (on a Mac) or Control-click (on a Windows device) the emails.
Select Mark or , then choose Move to Inbox.

Subsequent emails from the same sender will no longer be marked as junk.

Empty the Junk mailbox

You can delete all the emails in the Junk mailbox at the same time.

Go to icloud.com/mail, then sign in to your Apple Account (if necessary).
Select at the top of the Mailboxes list.
Choose Empty Junk, then select Empty Junk again.

You can also delete individual emails in the Junk mailbox. See Delete email in Mail on iCloud.com.

Helpful?

iCloud User Guide

Manage junk mail in Mail on iCloud.com

Mark an email as junk

Indicate that an email isn’t junk

Empty the Junk mailbox