Important safety information for your Mac

Built-in battery. Don’t expose your MacBook Neo to extreme heat sources, such as radiators or fireplaces, where temperatures might exceed 212°F (100°C). The built-in battery should only be serviced by a trained technician or by following the instructions in Apple’s repair manual to avoid battery damage, which could cause overheating, fire, or injury. Battery replacements performed by an untrained technician, without following the instructions in Apple's repair manual, or by using incompatible parts may affect the safety and functionality of the device. You can find information about repairs and service at Mac Repair and Service and Self Service Repair

The built-in battery must be recycled or disposed of separately from household waste. Dispose of batteries according to your local environmental laws and guidelines. For information about battery service and recycling, go to Battery Service and Recycling. For information about charging, see Charging your MacBook Neo below.

Handling. Handle your MacBook Neo with care. It is made of metal, glass, and plastic and has sensitive electronic components inside. Place your MacBook Neo on a stable work surface that allows for adequate air circulation under and around the computer. Your MacBook Neo can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquids, oils, and lotions. Don’t use a damaged MacBook Neo, such as one with a cracked screen, as it may cause injury.

Handle your USB-C Charge Cable with care. It contains sensitive electronic components inside. Charge your device on a stable work surface that allows for adequate air circulation under and around the computer. Your USB-C Charge Cable can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquids, oils, and lotions. Don’t use a damaged or frayed USB-C Charge Cable.

Liquid exposure. Keep your MacBook Neo away from sources of liquid, such as drinks, oils, lotions, sinks, bathtubs, shower stalls, and so on. Protect your MacBook Neo from dampness, humidity, or wet weather, such as rain, snow, and fog.

Charging your MacBook Neo. Charge your MacBook Neo with the 20W USB-C Power Adapter (if included) and USB-C Charge Cable. You could also use a third-party power adapter and cable that are compatible with USB-C PD, and compliant with applicable international and regional regulations and safety standards.

Other power adapters might not meet applicable safety standards, and charging with such power adapters could pose a risk of death or injury. Using damaged power adapters or cables, or charging when moisture is present, can cause fire, electric shock, injury, or damage to your MacBook Neo or other property. When you use the included power adapter to charge your MacBook Neo, make sure the charge cable is fully inserted into the power adapter before you plug the power adapter into a power outlet.

Prolonged heat exposure. Your MacBook Neo and its power adapter may become very warm during normal use. The MacBook Neo and its 20W USB-C Power Adapter comply with required surface temperature limits defined by applicable country regulations and international and regional safety standards. However, even within these limits, sustained contact with warm surfaces for long periods of time may cause discomfort or injury.

To reduce the possibility of overheating or heat-related injuries, always allow adequate ventilation around the MacBook Neo and its power adapter and use care when handling them. Use common sense to avoid situations where your skin is in prolonged contact with a device or its power adapter when it’s operating or plugged into a power source. For example, don’t sleep with a device or power adapter when it’s plugged into a power source. Do not place the device or power adapter under a blanket, pillow, or your body when the device or adapter is connected to a power source. Never push anything into the ventilation openings, as doing so may be dangerous and cause your computer to overheat. Never place anything over the keyboard when operating your MacBook Neo. If your MacBook Neo is on your lap and gets uncomfortably warm, remove it from your lap and place it on a stable, well-ventilated work surface. Take special care if you have a physical condition that affects your ability to detect heat against the body.

MacBook Neo System Ratings: 5 VDC, 3A or 9 VDC, 2.22A or 15 VDC, 2A

20W USB-C Power Adapter. To operate the 20W USB-C Power Adapter safely and reduce the possibility of heat-related injury or damage, do one of the following:

Liquid exposure. Keep your MacBook Neo away from sources of liquid, such as drinks, oils, lotions, washbasins, bathtubs, shower stalls, and so on. Protect your MacBook Neo from dampness, humidity, or wet weather, such as rain, snow, and fog.

Hearing loss. Listening to sound at high volumes may damage your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Use only compatible earbuds, headphones, or earpieces with your MacBook Neo. Turn on the audio and check the volume before inserting anything into your ear. See Sound and Hearing.

Repairing. Your MacBook Neo should only be serviced by a trained technician or by following the instructions in Apple's repair manual. Disassembling your MacBook Neo without following such instructions may cause injury to you or damage the computer, which may not be covered by its limited warranty. Repairs performed by untrained individuals, without following instructions in Apple’s repair manual, or by using incompatible parts may affect the safety and functionality of the device. If your MacBook Neo is damaged or malfunctions, you should contact Apple or an Apple Authorized Service Provider for service. You can find information about repairs and service at Mac Repair and Service and Self Service Repair.

Navigation. Maps, directions, and location-based apps depend on data services. These data services are subject to change and may not be available in all areas, resulting in maps, directions, or location-based information that may be unavailable, inaccurate, or incomplete. Compare the provided location-based information to your surroundings and defer to posted signs to resolve any discrepancies. Do not use these services while performing activities that require your full attention. Always comply with posted signs and the applicable laws and regulations in the areas where you are using navigation, and always use common sense.

Distraction. Using MacBook Neo in some circumstances may distract you and might cause a dangerous situation. Observe rules that prohibit or restrict the use of devices or headphones.

Radio frequency exposure. MacBook Neo uses radio signals to connect to wireless networks. For information about radio frequency (RF) energy resulting from radio signals and steps you can take to minimize exposure, go to RF Exposure.

Medical device interference. MacBook Neo contains magnets, as well as components and radios that emit electromagnetic fields. These magnets and electromagnetic fields might interfere with medical devices. Consult your physician and medical device manufacturer for information specific to your medical device, and whether you need to maintain a safe distance of separation between your medical device and MacBook Neo. Manufacturers often provide recommendations on the safe use of their devices around wireless or magnetic products to prevent possible interference. If you suspect MacBook Neo is interfering with your medical device, stop using your MacBook Neo. Medical devices such as implanted pacemakers and defibrillators may contain sensors that respond to magnets and radios when in close contact. To avoid any potential interactions with these devices, keep your MacBook Neo a safe distance away from your device (more than 6 inches / 15 cm), but consult with your physician and your device manufacturer for specific guidelines.

Medical conditions. If you have a medical condition that you believe could be affected by using MacBook Neo (for example, seizures, blackouts, eyestrain, or headaches), consult with your physician prior to using MacBook Neo.

Repetitive motion. When you perform repetitive activities such as typing or playing games on MacBook Neo, you may experience discomfort in your hands, arms, wrists, shoulders, neck, or other parts of your body. If you experience discomfort, stop using MacBook Neo and consult a physician.

Choking hazard. Some MacBook Neo accessories may present a choking hazard to small children. Keep these accessories away from small children.

High-consequence activities. Your MacBook Neo is not intended for use where the failure of the computer could lead to death, personal injury, or severe environmental damage.

Explosive and other atmospheric conditions. Using MacBook Neo in any area with a potentially explosive atmosphere may be hazardous—particularly in areas where the air contains high levels of flammable chemicals, vapors, or particles such as grain, dust, or metal powders. Exposing MacBook Neo to environments having high concentrations of industrial chemicals, including evaporating liquified gases such as helium, may damage or impair MacBook Neo functionality. Obey all signs and instructions.