
Intro to users and user groups in Apple Business Manager
Users in Apple Business Manager can be:
- Linked to using federated authentication with Google Workspace or Microsoft Active Directory (Azure AD) 
- Imported from Google Workspace 
- Imported using System for Cross-domain Identity Management (SCIM) from Azure AD 
- Created manually 
Each user account may have the following information associated with it, which can be viewed in the account list or when an account is selected:
- Status 
- First, middle, and last name 
- Managed Apple ID 
- Roles and Locations 
- Authentication type 
- User groups associated 
- Email address 
- Person Number 
- Cost Center 
- Department 
- Division 
When an account is copied from Google Workspace or Azure AD (using SCIM) to Apple Business Manager, the Roles attribute can be edited.
User groups
You can create a group of users in Apple Business Manager. These are known as user groups and there are two types, Smart User Groups and User Groups.
Note: Users can also be a member of more than one Smart User Group and User Group.
See Add group accounts.
User status
Users can have a status that varies. Depending on the status and the account source, you may be able to perform certain actions on that user account.
- New: This user account is new, and the user hasn’t yet signed in. 
- Active: This user account is active, and the user has signed in at least once. 
- Deactivated: This user account has been deactivated, and the user is unable to use their Managed Apple ID to sign in. 
- Locked: This user account has been locked because of too many unsuccessful sign-in attempts. 
| Status | Actions | 
|---|---|
| New | Delete | 
| Active | Deactivate Delete | 
| Deactivated | Reactivate Delete | 
| Locked | Reset Password |