How to search in Apple Business Manager

In Apple Business Manager, you can search activities, locations, user accounts, user group accounts, devices and more so you can locate exactly what you want. Depending on your role, you may not be able to search all items.

Search for items

In Apple Business Manager , sign in with your account.
In the sidebar, select the category you want to search within.
To set up search criteria within a category, select the Filter button in the search bar to filter your search results. (Select the Add button to add more filters to your search.)

Activities

You can narrow your search in the Activities category.

Filter for	Options
Activity name	Such as “Deactivate accounts”
Activity status	In-progress, Successfully completed, Completed with issues, Completed with server errors and Manually stopped
Date of activity event	Within the last: hour, 24 hours, 7 days, 30 days

See View activity.

Locations

You can narrow your search in the Locations category.

Filter for	Options
Source	Manual, OIDC (Google Workspace, Microsoft Entra ID or identity provider)
Date created	Within the last: hour, 24 hours, 7 days, 30 days

See Configure locations.

Users

You can narrow your search in the Users category.

Filter for	Options
status	New, Active, Deactivated, Locked
Source	Manual, OIDC (Google Workspace, Microsoft Entra ID or identity provider)
Authentication	Apple, Federated
Location	Existing locations
Role	Administrator, People Manager, Device Enrolment Manager, Content Manager, Staff
Email domain	Existing email domains
Domain	Existing domains
Date created	Within the last: hour, 24 hours, 7 days, 30 days
Date modified	Within the last: hour, 24 hours, 7 days, 30 days

See Introduction to user accounts.

User groups

You can narrow your search in the User groups category.

Filter for	Options
User group type	Smart User Group or manually created User Group
Date created	Within the last: hour, 24 hours, 7 days, 30 days
Date modified	Within the last: hour, 24 hours, 7 days, 30 days

See Add group accounts.

Apps

You can narrow your search in the Apps category.

Filter for	Options
Platform	Apple TV apps, iPad apps, iPhone apps, Mac apps, books
Issues	Existing locations

See Intro to purchasing content.

Devices

You can narrow your search in the Devices category.

Filter for	Options
Device management	You can reassign devices from one MDM server to another. For example, you may want to spread the load of 10,000 devices from one single MDM server to three or four.
Source	You can assign devices from different sources. For example, you may purchase all iPhone and iPad devices from one source and all Mac computers from another. The sources are: Apple (Apple Customer Number) Apple Authorised Reseller Authorised mobile network provider AppleCare (for replaced devices) Apple Configurator (for devices added manually)
Order number	Assigning devices by order number makes sense if a single MDM server is used for an entire device deployment (or a single order), and if devices are still in their original packaging and are going directly to the users.
Device type	You can assign devices by type and model to a specific MDM server. This method makes sense if the devices you need to assign are all managed in an identical manner. You can search for device types using the search field at the top of the window.
Storage size	You can assign devices by how much storage they came with when purchased. For example, you may want to assign all MacBook Pro computers with 1 terabyte of storage to an MDM server used by your graphics department.
Serial number	You can paste up to 1,024 serial numbers from a text file, with each serial number separated by a comma.

See Device workflow.

Helpful?

Apple Business Manager User Guide