If you can't add a card to Apple Wallet to use with Apple Pay

Find out what steps to take if you can't add a card to the Wallet app to use with Apple Pay.

Check that you're able to use Apple Pay:
- Contact your card issuer to see if they support Apple Pay.
- Update to the latest version of iOS, watchOS, macOS or visionOS.
- Confirm that you have Face ID, Touch ID, Optic ID or a passcode set on your device.
- Make sure you're in a supported country or region.
- Check that your device is compatible with Apple Pay.
Check for service outages or connection issues.
Contact your bank or card issuer if you see the following error messages while adding your card to Apple Wallet:
- Could Not Add Card
- Invalid Card
- Card Device Limit

If you need help adding a card, find out how to set up Apple Pay. For issues with connecting your account in the Wallet app or viewing your account details, find out how to connect your account to the Wallet app.

Apple does not approve or decline cards for use with Apple Pay. If your card has been declined, contact your bank or card issuer.

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Published Date: February 12, 2024