Important safety information for Apple TV
WARNING: To avoid injury, read the following safety information and the operating instructions before using Apple TV. Failure to follow these safety instructions could result in fire, electric shock, or other injury or damage to Apple TV or other property.
Important safety instructions
Read and follow these instructions to use Apple TV safely.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use Apple TV near water.
Clean only with a dry cloth.
Do not block any ventilation openings. Install in accordance with these instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.
Protect the power cord from being walked on or pinched, particularly at the plugs and at the point where it exits from Apple TV.
Only use attachments/accessories specified by Apple.
Unplug Apple TV during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when Apple TV has been damaged in any way, such as when the power cord or plug is damaged, liquid has been spilled or objects have fallen into Apple TV, or Apple TV has been exposed to rain or moisture, does not operate normally, or has been dropped.
Power. Apple TV has no on/off switch. The Power button on the Siri Remote (2nd generation or later) puts Apple TV to sleep, and wakes Apple TV from sleep. To disconnect Apple TV from power, unplug the power cord. Make sure the power cord is always easily accessible. When connecting or disconnecting Apple TV, always hold the plug by its sides. Keep fingers away from the metal part of the plug.
Location. Do not use Apple TV outdoors. Apple TV is an indoor product. Do not place naked flame sources, such as lighted candles, on or near Apple TV. Do not expose Apple TV to dripping or splashing, and do not place any object filled with liquid, such as a vase, on Apple TV. Do not move Apple TV if it is connected to a TV, computer, or other electronic device.
WARNING: To reduce the risk of fire or electric shock, do not expose Apple TV to rain, liquid, moisture, excessive heat, or naked flame.
Battery and charging. Don’t attempt to replace the Siri Remote battery yourself—you may damage the battery, which could cause overheating, fire, and injury. The lithium-ion battery in the Siri Remote should be serviced or recycled by Apple or an authorized service provider, and must be recycled or disposed of separately from household waste. Dispose of batteries according to your local environmental laws and guidelines.
For information about Apple lithium-ion batteries and battery service and recycling, go to apple.com/batteries/service-and-recycling. For information about charging, see “Charging the Siri Remote” below.
Repairing. Do not make repairs yourself. You can find more information about getting service at support.apple.com/apple-tv/repair/service.
WARNING: Do not attempt to open Apple TV or disassemble it. You run the risk of electric shock, and damage caused by disassembly is not covered by the limited warranty. No user-serviceable parts are inside.
Handling. Your Apple TV may be damaged by improper storage or handling. Be careful not to drop Apple TV when transporting it.
Explosive and other atmospheric conditions. Using Apple TV and Siri Remote in any area with a potentially explosive atmosphere, such as areas where the air contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or metal powders), may be hazardous. Exposing Apple TV and Siri Remote to environments having high concentrations of industrial chemicals, including near evaporating liquified gasses such as helium, may damage or impair Apple TV and Siri Remote functionality. Obey all signs, and instructions.
Medical conditions. If you have a medical condition that you believe could be affected by using Apple TV (for example, seizures, blackouts, eyestrain, or headaches), consult with your physician prior to using Apple TV.
Medical devices. The Siri Remote contains radios that emit electromagnetic fields. These electromagnetic fields may interfere with pacemakers, defibrillators, and other medical devices. Keep at least 6 inches (approximately 15 cm) of separation between your pacemaker or defibrillator and the remote. If you suspect the remote is interfering with your pacemaker or any other medical device, stop using it and consult your physician for information specific to your medical device.
Repetitive motion. When you perform repetitive activities such as playing games on Apple TV, you may experience occasional discomfort in your hands, arms, wrists, shoulders, neck, or other parts of your body. If you experience discomfort, stop those activities and consult a physician.
Charging the Siri Remote. Charge the third-generation Siri Remote with a USB-C cable. Charge the first- or second-generation Siri Remote with the included Lightning cable, or with other third-party “Made for iPhone” Lightning cables. Using counterfeit or damaged cables or chargers, or charging when moisture is present, can cause fire, electric shock, injury, or damage to the remote or other property. When you use a power adapter to charge the Siri Remote, make sure the cable is fully inserted into the power adapter before you plug the adapter into a power outlet.
Lightning cable and connector (First- or Second-Generation Siri Remote). Avoid prolonged skin contact with the connector when the Lightning cable is plugged into a power source, because it may cause discomfort or injury. Avoid situations where your skin is in contact with the Lightning connector for a long period of time when it’s plugged in. For example, while the Siri Remote is charging or while the Lightning cable is plugged into a power source, don’t sit or sleep on it or place it under a blanket, pillow, or your body. Take special care if you have a physical condition that affects your ability to detect heat against the body.
Discoloration of the Lightning connector after regular use is normal. Dirt, debris, and exposure to liquids may cause discoloration. To remove the discoloration or if the cable becomes warm during use or won’t charge the Siri Remote, disconnect the Lightning cable from your computer or power adapter and clean it with a soft, dry, lint-free cloth. Do not use liquids or cleaning products when cleaning the Lightning connector.
Avoid prolonged skin contact with the connector when the Lightning cable is plugged into a power source, because it may cause discomfort or injury. Avoid situations where your skin is in contact with the Lightning connector for a long period of time when it’s plugged in. For example, while the Siri Remote is charging or while the Lightning cable is plugged into a power source, don’t sit or sleep on it or place it under a blanket, pillow, or your body. Take special care if you have a physical condition that affects your ability to detect heat against the body.
Gaming. Avoid excessive motion when playing games on Apple TV. Maintain a secure grip on remotes or game controllers to prevent injury or accidental damage.
For Australian customers, see the Online Safety resources website.