Apple School Manager User Guide
- Welcome
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- Document revision history
- Copyright
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- Failed to verify domain ownership
- Another organization has verified ownership
- Your domain has been verified
- Your domain name has been reclaimed
- Update your domain name
- Resolve domain ownership
- SCIM tenant isn’t available
- Google Workspace connection
- Identity provider connection
- Purchase VPP credit
- Organizational data sharing
- Use OAuth 2.0 with Infinite Campus
- About the authorization callback URL
- How to use User Account Lookup
- SIS FAQ page
About domain conflicts in Apple School Manager
You must resolve domain name conflicts. Domain names are registered and must be globally unique. The domain, or domain name (as it is also commonly known), is the name that designates the larger organization rather than an individual member.
If you attempt to verify a domain and verification fails, it may be that some other organization is using that domain. For example:
Organization A | Organization B |
---|---|
Verifies domain townshipschools.org. | Can’t use the domain townshipschools.org because it was already verified by Organization A. |
Example domain dispute workflow
Organization B can choose to send their contact information (the name of the person requesting to be contacted, their email address, and the name of their organization) to Organization A.
Organization A can choose whether or not to contact Organization B to resolve the domain claim.
Important: Apple doesn’t intervene in domain claims.