Apple Service and Repair
Let’s get your product working the way it should. Tell us what’s going on, and we’ll help you find the best option for service or repair.
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Find out about service options and what you can expect to pay for common repairs.
Why choose Apple?
Apple makes the repair process easy from beginning to end. We can help you find the most convenient service option, give you an estimate and keep you informed along the way. Apple-certified repairs are guaranteed, and our expert technicians use only genuine Apple parts – designed, tested and manufactured to our safety and performance standards.
Questions? Answers.
Where can I check on an existing repair with Apple?
To track the status of an existing repair, sign in to My Support.
Where can I check if my devices are covered by Apple’s Limited Warranty or an AppleCare plan?
You can check your coverage status.
Where can I find a certified repair that’s covered by Apple’s Limited Warranty or an AppleCare plan?
Our large network of Apple Authorised Service Providers offer Apple-certified repairs using genuine Apple parts. Only repairs performed directly by Apple or by an Apple Authorised Service Provider are covered by Apple’s Limited Warranty and AppleCare plans. If you aren’t sure if a provider is an Apple Authorised Service Provider, here’s where to check.
Independent, non-authorised repair providers have access to genuine Apple parts and repair resources, but do not provide Apple-authorised repairs covered by the Apple Limited Warranty or AppleCare. They may offer their own repair warranty, but non-authorised repairs are not backed by Apple unless required by law. Any damage that your device may incur by a non-authorised repair provider is not covered by Apple’s Limited Warranty or an AppleCare plan.
Can I repair my own device?
Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices. If you are experienced with the complexities of repairing electronic devices, Self Service Repair provides you with access to genuine Apple parts, tools and repair manuals to perform your own out-of-warranty repair. To find out learn more, please visit the Self Service Repair page.