Billing and Subscriptions

Cancel your subscription

You can cancel a subscription from Apple, or a subscription you purchased in an app, directly in the App Store on your device.

Request a refund

Some purchases may be eligible for a refund. To request one, click the link below, sign in and select "Request a refund".

View your purchase history

You can find a history of the apps, subscriptions, music and other content you bought from the App Store and iTunes Store. 

Manage your payment information

View payment methods on file, change the order of your payment method or update your billing information.

If your payment method is declined

If you can’t make purchases in the App Store or iTunes Store, add a new payment method or update your payment information.

Confirm billing charges

Find out how to look up your purchase history and verify charges that appear on your billing statement from Apple.

Set up your child’s device

Help your child sign in to Apple devices with their Apple Account, create a device passcode and use Family Sharing to access purchased apps and content.

Access purchases across all of your devices

After you sign in with your Apple Account, you can re-download your previously purchased apps, music and films.

About the Payment Services Directive

In Europe, you may be asked to authenticate purchases or changes to your billing information with your bank or card issuer.

Find out more about billing in Europe

Get Support

We can help you find the best support options.

Support app

Get personalised access to solutions for your Apple products.