Use your pay TV or cable provider with Apple TV 4K or Apple TV HD

Watch live channels, on-demand programming and access additional features on your Apple TV 4K or Apple TV HD. And, if you get an Apple TV directly from your provider, you can access content straight out of the box in just a few easy steps.

Sign in to an existing Apple TV 4K or Apple TV HD with your pay TV or cable provider

1. Make sure you have an Apple TV 4K or Apple TV HD, and the latest version of tvOS.

2. On your Apple TV, go to Settings.

3. Choose Profiles and Accounts, then choose TV Provider.

4. Select Sign In.

5. Enter the name of your TV provider or select it from the list. You can also scroll down to choose a TV provider from a different country or region.

6. Enter the email address and password that you use for your TV provider account, then select Continue to sign in. If you don’t know your account email address or password, contact your TV provider.

Signing in with your TV provider allows you to access apps using your provider, so you won’t have to sign in to every channel’s app.

If your Apple TV is connected to your TV provider’s internet service, they may automatically sign you in to access their content.

Your provider may also offer an app in the App Store with extra features, such as on-demand and live television. You may be prompted to install the app when you sign in; otherwise, you may have to download it separately. The app may also be available for your iPhone or iPad.

Set up an Apple TV 4K or Apple TV HD from your pay TV or cable provider

If you’ve received an Apple TV from your pay TV or cable provider, then your Apple TV may sign in to your provider account automatically – straight out of the box. Here’s what you need to do to get started:

1. Set up your Apple TV at home.

2. During the setup process, you may need to connect your Apple TV to your cable provider’s internet service to sign in automatically. Contact your provider for more information. If you haven’t been signed in automatically, you’ll be prompted to select your provider and sign in to your provider account. This will allow you to access your subscription content on Apple TV.

3. Sign in to your Apple TV with your Apple Account. Find out how to create a new Apple Account, or find out what to do if you see “No iTunes Store account” on your Apple TV.

After you’ve set up your Apple TV, you can find your TV provider’s app on the home screen. You may need to download the app from the App Store. You can also watch content from your provider in the Apple TV app.

Get help

• If you need help signing in with your pay TV or cable provider or using their app, contact your provider. You may be able to find their contact information in the App Store.

• To get help with your Apple TV, visit Apple Support.

• If your cable provider also offers internet service, you may need to connect to your home internet network to access some of your subscription content. Your content may not be available on other networks.