Erase and reinstall macOS
You can restore your Mac to factory settings by erasing your Mac, then reinstalling macOS using the built-in recovery disk. Before you erase, back up your essential files. If you’re installing on a portable computer, make sure your power adapter is plugged in.
Important: To reinstall macOS, you must be connected to the Internet.
On your Mac, choose Apple menu > Restart. As your Mac restarts, hold down the Command and R keys until the macOS Utilities window appears.
Select Disk Utility, then click Continue.
Select your startup disk on the left, then click Erase.
Important: Erasing the disk removes all the information from the disk. Be sure to back up the information you want to keep to an external device.
After the disk is erased, choose Disk Utility > Quit Disk Utility.
Select Reinstall macOS, click Continue, then follow the onscreen instructions.